Student ID card

Students Forms Student ID card

Every JCU student will be issued a student ID card. This card is proof that you are a JCU student and provides you with essential access to services on campus and discounts off campus.

On-campus services

  • Borrow books from the library
  • Print and copy on campus
  • Proof of ID when talking to Student Centre staff
  • Compulsory for attending exams
  • Access to buildings and computer labs

Off-campus benefits

  • Discounted rates for public transport (SunBus, ferries)
  • Cheap entry into some clubs, events and venues
  • Discounted rates for movies
  • Deals for computers at some electronic stores (e.g. Apple and Dell)

New students – how to apply

Ordering your JCU ID card is easy!  Log into your StudentsOnline account and select ID Cards from the left-hand menu.  Upload your photo making sure that it complies with the below requirements:

  • Clear, focused image that is less than six months old with no marks or “red eye”.
  • Plain white or light grey background that contrasts with your face.
  • Uniform lighting with no shadows or reflections to show natural skin tone.
  • Face looking directly at the camera and not tilted in any direction.
  • Hair off the face so that the edges of your face are visible.
  • Eyes open with either a neutral expression or natural smile.
  • No hats or sunglasses on your head.

Once your ID card has been printed, you will receive an email to your JCU student account advising that it is ready for collection at the Student Centre.

NOTE: If you are a returning student or have had a JCU ID card in the past, you will need to request a new student ID card by using Request for Student Identification Card form on the website.

Off campus (external) students – how to apply

Request an ID card by completing the online Request for Student Identification Card form (JCU login required).

You will need to upload a photograph that complies with our requirements as well as a copy of other photo identification (e.g. drivers licence or passport).

Replacement cards

Damaged cards

Go to the Student Centre to receive a replacement card.
Cost: $10 when old card is returned, $15 if no card is returned

Lost cards

Go to the Student Centre to receive a replacement card.
Cost: $15

Stolen, expired or updated details

Go to the Student Centre to receive a replacement card.

This includes if you have changed to part-time or full-time, your name has changed, incorrect details are displayed or your card was stolen or expired. If your card was stolen you must provide a police report.
Cost: Free

More questions?

Go to Ask Us – there are more than 800 commonly asked questions and answers available 24/7. The top student ID questions include:

I'm doing external study. Do I need a Student ID card to access off-campus library services?I'm doing external study. Do I need a Student ID card?

Do I need a Student ID card to borrow from the library?

How do I get an ID card with full time student recorded instead of part time?What if I don't have photo ID for my exam?