Student ID card

Student ID card

Every JCU student will be issued a student ID card. This card is proof that you are a JCU student and provides you with essential access to services on campus and discounts off campus.

On-campus services

  • Borrow books from the library
  • Print and copy on campus
  • Proof of ID when talking to Student Centre staff
  • Compulsory for attending exams
  • Access to buildings and computer labs

Off-campus benefits

  • Discounted rates for public transport (SunBus, ferries)
  • Cheap entry into some clubs, events and venues
  • Discounted rates for movies
  • Deals for computers at some electronic stores (e.g. Apple and Dell)

New students – how to apply

When and where?

On and off campus students can order their JCU student ID card online by logging in with their JC number and password and uploading their own photo.

Students will receive an email once their photo has been approved and their ID is ready for collection at the Student Centre or posted to a nominated postal address in eStudent (external students only). It is recommended that students order their ID card as soon as they have enrolled.

Make sure your photo is only of you and meets the below requirements:

  • Clear, focused image with no marks or “red eye”;
  • White or light-coloured background that contrasts with the face;
  • Face looking directly at the camera and not tilted in any direction;
  • Eyes open with either a neutral expression or natural smile.

Order your ID card now.

What do I need?

To obtain your JCU student ID card you will need:

  • To be enrolled in at least one subject
  • Have photo identification when collecting your ID Card (e.g. driver's licence or passport)
  • Your eight digit JCU student ID number. It can be found by logging into StudentsOnline (located in top left-hand corner), on your offer email, or your Confirmation of Enrolment (CoE) if you are an international student.

Replacement cards

Damaged cards

Go to the Student Centre to receive a replacement card.
Cost: $10 when old card is returned, $15 if no card is returned

Lost cards

Go to the Student Centre to receive a replacement card.
Cost: $15

Stolen, expired or updated details

Go to the Student Centre to receive a replacement card.

This includes if you have changed to part-time or full-time, your name has changed, incorrect details are displayed or your card was stolen or expired. If your card was stolen you must provide a police report.
Cost: Free

External Students Only

Request your replacement ID card by completing the online Request for Replacement Student Identification Card form (JCU login required).

More questions?

Go to Ask Us – there are more than 800 commonly asked questions and answers available 24/7. The top student ID questions include:

I'm doing external study. Do I need a Student ID card to access off-campus library services?I'm doing external study. Do I need a Student ID card?

Do I need a Student ID card to borrow from the library?

How do I get an ID card with full time student recorded instead of part time?What if I don't have photo ID for my exam?