You and Your CourseOpportunities
Research and Teaching
Our ResearchResearch Degrees
Partners and Community
Partner with JCU
- About JCUPartner with JCU
- Careers and Employability
- College of Arts, Society and Education
- College of Healthcare Sciences
- College of Medicine and Dentistry
- Division of Tropical Environments and Societies
- International Students
- JCU Eduquarium
- Open Day
- Parents and Partners
- Pathways to University
- JCU Connect
- Scholarships @ JCU
- Media & Comms
- Australian Institute of Tropical Health & Medicine
- About JCU
Audio Visual Services
- GATCF Labs
- 26-001 Foyer
- AV Button controls
- AV Touch Panel Control
- AV User guides
- Connecting a laptop
- Control PowerPoint with iClickr
- Document cameras/visualisers
- Flat Panel Displays
- Frequently Asked Questions
- GATCF Desktop PC
- Associated rooms
- Laptops in meeting rooms
- Media players
- Miscellaneous user guides
- Present PowerPoint with notes
- Recording Lectures
- TANDBERG Remote Controls
- Hearing Assist Device
- cisco sx10 control
- A4-130 Group table
29/7/2019 - PowerPoint extended mode
Some presenters use the option to add notes to their PP presentations. In VAVS AV rooms, the PC must be set in the extended mode (hold down the Windows key and press the P-key to access the options) in order to show the notes. If accidentally the notes are shown to the students and not the presenter, there is an option to change it on the fly: Click on the 'Display Settings' and swap the displays around. Alternatively in the PP software click on 'Set Up Slide Show' and change the slide show monitor to Automatic or Monitor 2.
25/7/2019 - Cairns Mediasite recorder relocation
The mediasite hardware recorder previously located in A4-105 has been relocated to B1-020.
17/7/2019 - 2019/2020 AV upgrades
Upgrades to AV equipment has been scheduled at the conclusion of SP2/2019 in the following rooms:
Cairns: A1-014, A1-127, A3-001. A3-002, A3-003, A4-004, A4-016, A4-026, B1-106, B1-124, D1-001A, D1-001B, D3-054, D3-059, D3-063, D3-144. D3-149, E1-012, E1-013E, E1-014, E1-113 and E2-003
Townsville: 5-001, 14-006, 14-201. 15-014, 15-143, 17-101, 17-131, 18-002A, 18-002B, 18-002C, 25-001, 25-002, 26-002, 34-011C, 40-103, 40-105, 40-109, 45-002, 110-002, 134-002, 134-010, 134-102, 134-105, 134-130, 134-132, 142-111 and 145-030
7/5/2019 - Townsville VAVS Office move
The AV Office in Townsville has been relocated from building 9 to 034-117. Phone number for support is unchanged: 14643
8/4/2019 - Room Upgrades
25/2/2019 - GATCF PC
The new Dell 7460 GATCF PCs are not fitted with a drive bay for DVDs. As a short term workaround, VAVS in Cairns and Townsville can provide a portable drive which plugs into the GATCF PC by USB. Longer term, academics are advised to contact their College Desktop Support to get files converted and stored on line.
24/2/2019 - Mediasite hardware recorders
Mediasite hardware recorders on TT request have been relocated as follows:
24/2/2019 - Room upgrades
Townsville AV room upgrades commenced 14/2/2019 in 14-001 and 15-133. The analog AV systems were converted to digital with lamp-less projectors and mediasite hardware recorders. Completed in time for the semester start 25/2/2019
31/8/2018 - Cisco C20
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.
8/8/2018 - OWL 360 video conference camera
Trials are being conducted using the OWL 360 degree video conference camera suitable for Zoom Rooms. OWL has an inbuilt camera, microphone and speaker. More information
28/6/2018 - Room Upgrades
28/2/2018 - Zoom replacing Pexip VMR
On March the 17th 2018, the current Virtual Meeting Room (VMR) service was replaced by Zoom videoconferencing across all JCU campus locations
21/2/2018 - Room Upgrades
Estate Directorate upgrades of Townsville rooms are getting closer to completion.
28/1/2019 - ZoomRooms Cairns B1-115C & Townsville 18-208A
VAVS installed ZoomRooms for LTSE
Dec 2017/Jan 2018 - Planned AV upgrades
Room upgrades during the next break are scheduled for
12/6/2017 - The Science Place Update
The videoconference room 142-233 is now operational and has been released to Timetable
15/5/2017 - The Science Place Update
The combined JCU/CSIRO videoconference room 142-033 is now operational. The construction phase of the 2nd floor is complete adding a few rooms to the VAVS domain. However AV is yet to be finalised in the following rooms: 142-202, 142-233, 142-234 before they become available. Another two rooms on the 3rd floor are also nearing completion - 142-302 and 142-338, however some AV installation work is still outstanding before they become available.
20/2/2017 - The Science Place Opened for business
The Science Place (TSP) was opened just in time for day one SP1-2017. Ground floor teaching spaces and 1st floor labs and the Central Lecture Theatre were operational as scheduled. The 2nd and 3rd and 4th floor are still under construction. New VAVS spaces are 142-020, 142-021, 142-022, 142-023, 142-101ABC and 142-111.
20/2/2017 - Cairns City Campus open
The Cairns City Campus opened for business in time for semester start SP1/2017
20/2/2017 - Mediasite Lecture Capture - production
Mediasite hardware installation complete and entered into production from the first day of SP1/2017
2/12/2016 - Mediasite Lecture Capture - install
The hardware installation of Mediasite equipment in Cairns and Townsville, is nearing completion. A testing phase will be commencing on Monday the 5th of December and to be completed by Christmas 2016.
25/7/2016 - AV Upgrade Townsville room 134-102
The Education Central Seminar room 102 has been upgraded by replacing the single projector screen with two flat panel displays and adding a presenter camera.
11/7/2016 - Arrival of Mediasite Lecture Capture Systems
The first batch of the new lecture capture system equipment has arrived. Time and space permitting, this will be rolled out to selected rooms in Cairns and Townsville over SP2/2016. The following rooms are scheduled to receive Mediasite recording devices:
Cairns: A1-016 A1-017 A1-018 A1-129 A3-001 A3-002 A3-003 A4-105 A4-130 A21-001 A21-002 B1-031 B1-107 B1-108 D3-054 D3-063 E2-111
Townsville: 004-006 005-001 009-001 009-002 015-144 017-064 017-101 017-201 018-002B 025-001 025-002 026-002 027-001 034-011C 034-020 040-103 040-105 40-109 045-002 134-010 134-102
Townsville CBD: TCBD-306 TCBD-406
6/5/2016 - Launch of Pexip Infinity
The long awaited JCU Pexip Service is now up and running after the official launch today.
20/4/2016 - Final touches to meeting room upgrades in Townsville
Not long now until you can start using four new meeting rooms in Townsville - check them out:
2/3/2016 - HEVC aka H265
High Efficiency Video Coding is used for outgoing and incoming video in the Cisco SX80 Codecs resulting in even better , frame rate and channel rate. Hooraaahhhh :)
22/2/2016 - VAVS Room upgrades
The older analog AV systems in Cairns A3-002 and B1-031 as well as Townsville rooms 17-101 , 40-103, 40-105, 45-002 and 145-030 were upgraded to digital systems with high resolution and wide screen projections systems.
Minor works to Townsville room 4-006 were also completed (change of presenter camera).
The ILearn area (18-01A/B/C) underwent a major refit replacing analog system with a digital. Viodeoconferencing is fitted to 18-02B only but joining of rooms still allow for videoconferencing into all three areas if necessary bearing in mind there are only cameras in 18-02B (presenter and audience).
4/2/2016 - Pexip (Virtual Meeting Room, VMR)
Server hardware for this service has been ordered as we are working towards introducing Pexip later this year
5/1/2016 - AV Upgrades Cairns and Townsville
AV upgrades have commencing in Cairns for rooms A3-002 and B1-031. Once they have been completed AV upgrades will
30/5/2015 - Microphone stands
VAVS Townsville has 2x microphone stands and clips for events which require this type of speaker/audio set up.
18/5/2015 - Free Jabber Video
Free Jabber Video end of life extended to 20/11/2015.
23/4/2015 - Townsville CBD
Check out the virtual rooms in the CBD:
16/2/2015 - Free Jabber Video
Cisco announces the free version of Jabber Video will be permanently unavailable from 16/05/2015.
13/2/2015 - Techsmith Relay
Formerly known as Camtasia Relay, has changed name and is still supported by TLD staff (not VAVS).
21/1/2015 - AV Upgrades Cairns and Townsville
The most recent AV upgrade has brought rooms A3-001, 5-001, 25-001, 25-002 and 26-001 into the this century introducing
21/1/2015 - VAVS Rooms Cairns and Townsville
The new Dell Optiplex all-in-one 9030 PCs are being rolled out – with Windows 8.1.
27/11/2014 - Jabber Video/Mac OSX dependencies
Which Jabber Video version should be used for which Mac OSX?
28/7/2014 - Townsville: 34-011C
Peer to peer space officially opened.
4/7/2014 - Townsville: Rooms decommissioned
Rooms 23-001, 23-004 and 23-038 closed permanently as building due for demolition in preparation for the new Science
2/4/2014 - Townsville: Camtasia Relay Microphones
The fixed lectern, roaming and lapel microphones can now be used for Camtasia Relay recordings in rooms 3-002, 5-001,
16/3/2014 - Townsville: 45-002 Medical Lecture Theatre
A cinema quality projector has been added to the arsenal of AV equipment in this room. Its intended use is for public access
14/3/2014 - Townsville: 110-002 MARFU Teaching Facility
This 40 seat common teaching room is now up and running after a refit during the week.
10/3/2014 - Townsville: CLT (5-001)
Lectern microphone, lapel and handheld microphones can be used for Camtasia Relay recordings
24/2/2014 - Cairns: Dentistry
Introducing specialty labs.
15/2/2014 - Major equipment upgrades carried out over the break have been completed:
Townsville: 27-001 (projectors, touch panel control, document camera and wireless microphone for Camtasia relay recordings)
15/12/2013 - Townsville: 34-017
Decommissioned to allow construction work.
13/5/2013 - Townsville: 4-027
Tracking camera system for presenter in is now functional.
15/4/2013 - Townsville: 4-225
The videoconference meeting room is officially open. The room seats 12-14 persons and is equipped with 2x 70 inch flat panel
1/3/2013 - Townsville: 34-017
Room permanently closed due to refurbishment in building 34.
27/2/2013 - Townsville: 15-133
Supported by VAVS.
25/2/2013 - Townsville Education Central building 134:
The new spaces are getting closer to being functional as intended and we invite you to provide feedback
20/2/2013 - Townsville: 4-027
The room has been commissioned but is not yet fully functional. The room will have a tracking camera for the presenter when
10/12/2012 - Cairns: A3-3
The theatre is now fully operational and videoconference enabled.
7/9/2012 - Cairns and Townsville AV upgrade:
The upgrade has been completed in the following board and meeting rooms.
Do take advantage of the High Definition videoconferencing experience and have your next session in one of these rooms.
15/8/2012 - Meeting room upgrades
VAVS are currently upgrading videoconferencing systems, flat panel displays and switching equipment in the smaller meeting
13/04/2012 - Townsville: 23-038
This room is now fully operational and videoconference enabled.
26/03/2012 - Queensland Health:
A state wide policy has been implemented announcing auto answer has been disabled on their video conference endpoints.
9/03/2012 - Jabber Video: Free public version
A free version of Jabber Video (formerly known as Movi) has been released by Cisco and is now available to the public.
8/03/2012 - Townsville: 1-203
Added to available videoconferencing venues at the Douglas Campus.
23/02/2012 - Jabber Video (Movi): Enterprise v4.3
10/02/2012 - Townsville: 34-017
A videoconference enabled meeting room seating 12 persons is open for business.
03/02/2012 - Townsville: DG253-003
Western campus D-block tiered lecture theatre has been de-commissioned.
30/01/2012 - VAVS Dell PCs
OP system changed from XP to Windows 7.
20/01/2012 - JCUS
JCU Singapore has acquired a roll-about C40 videoconferencing system. The system has been added to the JCUS phone
16/01/2012 - ATSIP Videoconference Rooms:
05/01/2012 - Townsville Room 18-063 decommissioned
The videoconferencing system has been relocated to Townsville Room 34-017
25/12/2011 - Movi
Movi has been renamed Jabber Video
31/10/2011 - Movi
Movi, the high-end enterprise-wide desktop videoconferencing application, is being made available to JCU staff.
27/01/2011 - Townsville: 26-001
The lighting issue has been resolved. The controls are on the red wall near the exit doors.
15/01/2011 - Townsville: 1-021
The videoconferencing system was upgraded to a Cisco C40 system.
5/10/2010 - Queensland Health:
The department is implementing a change in their permissions regarding external videoconferencing connections. IP calls
01/09/2010 - JCUS:
The JCU Singapore videoconferencing endpoints are now on the JCU network enabling connection over IP, hence the Singapore
- James Cook University
- Bachelor of Advanced Science
- Bachelor of Arts
- Bachelor of Biomedical Sciences
- Bachelor of Business
- Bachelor of Business / Laws
- Bachelor of Business & Environmental Science
- Bachelor of Dental Surgery
- Bachelor of Early Childhood Education
- Bachelor of Primary Education
- Bachelor of Secondary Education
- Bachelor of Environmental Practice
- Bachelor of Geology
- Bachelor of Information Technology
- Bachelor of Laws
- Bachelor of Nursing Science (External)
- Bachelor of Midwifery
- Bachelor of Pharmacy
- Bachelor of Physiotherapy
- Bachelor of Planning
- Bachelor of Psychological Science
- Bachelor of Science
- Bachelor of Social Work
- Bachelor of Speech Pathology
- Bachelor of Sport & Exercise Science
- Bachelor of Veterinary Science
- Bachelor of Clinical Sciences (Honours)
- Bachelor of Engineering (Honours)
- Bachelor of Engineering / Science (Honours) MBA in Tourism
- Master of Public Health and Tropical Medicine
- Master of Data Science
- Bachelor of Sports Psychology
- Bachelor of Marine Science
- Bachelor of Medicine / Surgery
- Bachelor of Nursing Science [Pre-Registration]
- Bachelor of Medical Laboratory Science (Honours)
- Bachelor of Occupational Therapy (Honours)
- Bachelor of Psychology
- Master of Conflict Management & Resolution
- Graduate Certificate of Conflict Management & Resolution
- Master of Global Development
- Master of International Tourism & Hospitality Management
- Bachelor of Technology and Innovation
- Bachelor of Science & Bachelor of Laws
- Diploma of Higher Education
- Diploma of Higher Education (Business)
- Diploma of Higher Education Majoring in Business Studies
- Diploma of Higher Education Majoring in Engineering and Applied Science
- Diploma of Higher Education Majoring in General Studies
- Diploma of Higher Education Majoring in Health
- Diploma of Higher Education Majoring in Information Technology
- Diploma of Higher Education Majoring in Science
- Diploma of Higher Education, Majoring in Society and Culture