COVID-19 Advice for the JCU Community - Last updated: 22 October 2021, 8am (AEST)


Zoom is well suited for in room and virtual video meetings, connecting anyone from anywhere with any device, including traditional video conference hardware systems such as Cisco, Poly and many others.

  • Zoom meetings are automatically connected by VAVS in centrally bookable video conference enabled rooms . In AV rooms without video conference equipment, the participant(s) is advised to use the in house all-in-one Dell PC or a laptop, to connect to Zoom. Please note the quality of the inbuilt video camera and microphone in the PCs, are not comparable to the equipment in video conference and zoom rooms.
  • How to run a successful video conference
  • If you are in a videoconference enabled room, connected to Zoom, please avoid connecting to Zoom on the AiO Desktop room PC or a personal portable device (laptop, tablet, smartphone) as this is likely to introduce feedback and will severely compromise the audio quality. Mute the room microphone by using the Cisco remote control. In-room microphones are particularly sensitive and designed to pick up the minutest sounds, ensure you are not rustling papers or tapping pens near these, as the noise can be extremely distracting for remote participants.

  • To avoid unwanted surprises when joining a zoom event, it is recommended you test your camera and microphone prior to joining the real event. Make a test call
  • Zoom meetings are ideal for hosting more interactive sessions where you’ll want to have lots of audience participation or break your session into smaller groups.
  • View Zoom support article about meetings (Win and macOS)
  • Think of webinars like a virtual lecture hall or auditorium. Webinars are ideal for large audiences or events that are open to the public. Typically, webinar attendees do not interact with one another. Though Zoom provides options for you to get more social with your attendees, your average webinar has one or a few people speaking to an audience.
  • There are only a limited number of available Webinar licenses, to obtain a license please log a Service Now job.
  • Getting started with Zoom Webinar
  • A Zoom Room is a software-based room system used for video conferencing and wireless content sharing.
    As a minimum each room requires
    • a Windows or macOS computer that runs the Zoom Rooms software,
    • a control device (Crestron Mercury, Logitech tap, iPad, Android tablet, Windows tablet),
    • a display system
    • speakers
    • camera
    • microphone.
  • View Zoom support article about Zoom Rooms