VAVS Home Audio Visual Services

Audio Visual Services

Audio Visual Services in Cairns and Townsville provide:

  • Technical support
    • Monday to Friday
    • Weekends on request
  • AV system training
  • Equipment support
    • Maintenance
    • System upgrades
  • Advice on AV system design and layout

Front line support of the service is usually conducted over the telephone and problems can in most cases be solved remotely. More complex technical issues will be dealt with in-room and response times may vary depending on the workload.

  • Common teaching rooms at Cairns (Nguma-bada campus), Cairns CBD (Bada-jali campus), Townsville (Bebegu Yumba campus) and Townsville CBD have been fitted with a range of audio visual equipment such as flat panel displays (large TV monitors), projectors, document cameras, speakers, microphones, in-house computers and cables with adaptors to connect laptops. AV rooms are classified according to equipment and purpose - for further details see the classification page.

Virtual view of centrally bookable common teaching rooms

Click on link above to search for a room. The links on the resulting page

  • provide a virtual view of the room
  • show you what equipment is fitted
  • link to guides on how to use the equipment (some equipment may not have a guide listed)

Alternatively go to the JCU Room Viewer for a brief list of available in room furniture and technology as well as additional images including some interactive 3D graphics.

As a direct consequence of COVID, Blackboard Collaborate and Zoom became a necessity for teaching while students and lecturers were locked in isolation. Recovery from COVID re-introduced face-to-face teaching with some disciplines concurrently delivering on-line, which firmly established the hybrid teaching model.

Zoom and hybrid teaching lend themselves to the easier option from an AV Services perspective in that room cameras and microphones integrate directly with Zoom in all video conference enabled rooms. Collaborate however, is only executable on the in room AIO Dell house PC with its limitations of the inbuilt camera and microphone. Zoom in AV rooms without video conference hardware suffers the same fate as Collaborate i.e. relies on the inbuilt PC camera and microphone.

AV Services plans are under way to augment the system set-up in centrally bookable rooms by routing room cameras and microphones to the house PC, thereby making it easier to set-up the hybrid session and remove the requirement for teaching staff to carry their own equipment. An AV recommendation is in place, to design future installs with the hybrid model in mind.

The AV hybrid model is currently available as follows:

Cairns  Nguma-bada  
  • A002-114
 Wireless lapel
  • A002-116
 Wireless lapel
  • A002-135
 Wireless lapel
  • B1-108
PTZ OpticsWireless lapel
  • E1-013A
  • E1-022
  • E2-003
Cairns City Bada-jali  
  • 004
  • 103
  • 111
Townsville - Bebegu Yumba   
  • 025-001
Sony (VC camera)Lectern and both wireless
  • 028-003
Inbuilt PC CameraWireless lapel
  • 028-004
Inbuilt PC camera Wireless lapel
  • 302-009
AVERWireless lapel

For the benefit of the next presenter/lecturer, we encourage reporting any technical problems promptly to:

  • Cairns ext. 21700
  • Townsville ext. 14643