Connect external venue to JCU
- Future Students
- Current Students
- Research and Teaching
- Partners and Community
- About JCU
- Advanced Analytical Centre
- Applying to JCU
- Australian Lions Stinger Research
- Australian Tropical Herbarium
- Association of Australian University Secretaries
- Australian Quantum & Classical Transport Physics Group
- Careers and Employability
- College of Healthcare Sciences
- College of Medicine and Dentistry
- Division of Tropical Environments and Societies
- Indigenous Education and Research Centre
- International Students
- JCU Eduquarium
- JCU Halls of Residence
- Language and Culture Research Centre
- Marine Geophysics Laboratory
- Open Day
- Parents and Partners
- Pathways to University
- Planning and Performance
- Professional Experience Placement
- Rapid Assessment Unit
- JCU Connect
- Safety and Wellbeing
- Scholarships @ JCU
- Tropical Sustainable Design Case Studies
- General Information
- Audio Visual Services
- Booking rooms for a videoconference
- Connection Guide
- Videoconferencing recommendations
- Introduction to Video Conferencing
- View JCU videoconference room details
- 4k Video
- Videoconferencing Resolution
- All JCU and associated video conference rooms
- Vidcon History
- GATCF Labs
- AV survey
- Frequently Asked Questions
- Collaborative Spaces
- Australian Institute of Tropical Health & Medicine
- James Cook University has some 160 TANDBERG/Cisco end-points on its network.
- H323 and SIP are supported
- Bandwidth is only limited by the maximum bandwidth capability of the required end-point.
- H.239 (Duo-video) is supported by all end-points.
MCU - Bridging
A Codian MCU provides the capability to connect 40 high definition video sites and 40 telephone calls concurrently Some endpoints are multi point capable but most are only capable of connecting point-to-point.
JCU utilizes one TANDBERG Video Communication Server Expressway (VCS-E) in combination with two TANDBERG Video Communication Server Controls (VCS-C) to provide secure firewall traversal.
The option to connect over ISDN was removed in 2019 at JCU, hence we are only accepting connections over IP.
Zoom, a virtual meeting room (VMR) video conferencing system designed to enhance communication and collaboration, was launched in March 2018 and is available to all staff and students. External participants, who experience difficulties in connecting directly to JCU videoconference enabled rooms, are encouraged to make the connection using Zoom. Zoom meetings can be created from the Outlook or directly from the Zoom client. The connection string to Zoom from a Cisco endpointaddress is format is ZoomID@zoom.aarnet.edu.au, and the ZoomID to use can be either the unique personal ID or one created randomly.
Facetime and Skype
Conferences with the College of Medicine & Dentistry:
Videoconferencing testing can be conducted by dialling their test unit (Tandberg 990MXP) H323 or SIP email@example.com or firstname.lastname@example.org
Conferences with all other schools and faculties:
Contact Videoconferencing & Audio Visual Services at either the Townsville or Cairns campus.