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Partners and Community
Partner with JCU
- Careers and Employability
- Open Day
- Australian Institute of Tropical Health & Medicine
Audio Visual Services
- GATCF Labs
- 26-001 Foyer
- AV Button controls
- AV Touch Panel Control
- AV User guides
- Connecting a laptop
- Control PowerPoint with iClickr
- Document cameras/visualisers
- Flat Panel Displays
- Frequently Asked Questions
- GATCF Desktop PC
- Associated rooms
- Laptops in meeting rooms
- Media players
- Miscellaneous user guides
- Present PowerPoint with notes
- Recording Lectures
- TANDBERG Remote Controls
- Williams Hearing Assist
- cisco sx10 control
- A4-130 Group table
Connect external venue to JCU
- James Cook University has some 160 TANDBERG/Cisco end-points on its network.
- H323 and SIP are supported
- Bandwidth is only limited by the maximum bandwidth capability of the required end-point.
- H.239 (Duo-video) is supported by all end-points.
MCU - Bridging
A Codian MCU provides the capability to connect 40 high definition video sites and 40 telephone calls concurrently Some endpoints are multi point capable but most are only capable of connecting point-to-point.
JCU utilizes one TANDBERG Video Communication Server Expressway (VCS-E) in combination with two TANDBERG Video Communication Server Controls (VCS-C) to provide secure firewall traversal.
There are two methods of making a connection from an external site into a JCU venue/room: IP or ISDN. The method is dependent upon the equipment type and capability of the external site. The preferred connection method at JCU is over IP but in some instances the call may have to be connected over ISDN.
Zoom, a virtual meeting room (VMR) video conferencing system designed to enhance communication and collaboration, was launched in March 2018 and is available to all staff and students. External participants, who experience difficulties in connecting directly to JCU videoconference enabled rooms, are encouraged to make the connection using Zoom. Zoom meetings can be created from the Outlook or directly from the Zoom client. The connection string to Zoom from a Cisco endpointaddress is format is ZoomID@zoom.aarnet.edu.au, and the ZoomID to use can be either the unique personal ID or one created randomly.
Jabber Video (formerly known as Movi)
Some staff members at JCU use Cisco Jabber Video (Movi) as their personal high definition (HD) capable, desktop videoconferencing solution. Jabber Video users are reachable from video conference endpoints and Jabber Video users by using this dialling format:
Testing the connection (IP or ISDN)
Facetime and Skype
Conferences with the College of Medicine & Dentistry:
Videoconferencing testing can be conducted by dialling their test unit (Tandberg 990MXP) H323 or SIP email@example.com or firstname.lastname@example.org
Conferences with all other schools and faculties:
Contact Videoconferencing & Audio Visual Services at either the Townsville or Cairns campus.