Connect external venue to JCU

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JCU Videoconference System

JCU End-points

James Cook University has over 140 TANDBERG/Cisco end-points on its network.

H323 and SIP is supported

Bandwidth is only limited by the maximum bandwidth capability of the required end-point.

H.239 (Duo-video) is supported by all end-points.

H.320 (ISDN through Gateways) is supported by all end-points

MCU - Bridging

The deployment of a Codian MCU has added the capability to connect 40 high definition video sites and 40 telephone calls at the same time. This is in addition to the TANDBERG 800MPS which in its current configuration enables concurrent connection of 40 standard definition (SD) video sites and 32 telephone calls.

Firewall traversal

JCU utilises one TANDBERG Video Communication Server Expressway (VCS-E) in combination with two TANDBERG Video Communication Server Controls (VCS-C) to provide secure firewall traversal.

Jabber Video (formerly known as Movi)

JCU has a number of users utilizing Cisco Jabber Video (Movi) which is a personal high definition (HD) capable, desktop videoconferencing solution. Jabber Video users can be reached from other endpoints and Jabber Video users by dialling the following address format:

Connection methods

There are two methods of making a connection from an external site into a JCU venue/room: IP or ISDN. The method is dependent upon the equipment type and capability of the external site. The preferred connection method at JCU is over IP but in some instances the call may have to be connected over ISDN.

Connect over IP

Connect over ISDN


Testing the connection (IP or ISDN)

Facetime and Skype



Skype for Business (Microsoft Lync)

Technical questions

Conferences with the College of Medicine & Dentistry:

The College of Medicine & Dentistry has its own videoconferencing support staff. All enquiries relating to videoconferences with this college are to be emailed to

Videoconferencing testing can be conducted by dialling their test unit (Tandberg 990MXP) H323 or SIP or 47816456@

Conferences with all other schools and faculties:

Contact Videoconferencing & Audio Visual Services at either the Townsville or Cairns campus.