VAVS Home Help Testing the connection

Testing the connection

Endpoint connection testing

You can test the IP connection from your endpoint using our loop back test service any time. Alternatively you can test the connection with our AV Offices but bear in mind if human interaction is required from our part we can only assist during the allotted times specified below.

Loop back test - currently unavailable

Loop back test – Tandberg 3000MXP – bandwidth 2Mbps

This service is available 24/7

SIP/URI: 47535111@jcu.edu.au or 47535111@202.6.115.29

Older Polycom and Lifesize method: 202.6.115.29##47535111

Cairns AV Office

Tandberg Edge 95MXP – bandwidth 2Mbps

Monday – Friday 8am-5pm (GMT+10)

H323: 40571290

URI dialling(1): 40571290@jcu.edu.au

URI dialling(2): 40571290@202.6.115.29

Older Polycom and Lifesize method: 202.6.115.29##40571290

Townsville AV Office - currently unavailable

Cisco C40 – bandwidth 6Mbps

Monday – Friday 8am-5pm (GMT+10)

H323: 47535190

URI dialling(1): 47535190@jcu.edu.au

URI dialling(2): 47535190@202.6.115.29

Older Polycom and Lifesize method: 202.6.115.29##47535190