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Student resources

JCU's Student Centre is the number one point on contact for student enquiries, with staff on hand to provide advice on courses, enrolment, subjects, fees, support services, scholarships, exams and directions.

College Student Support Officers (CSSOs) and First Year Support Officers (FYSOs) provide personalised support to students in targeted courses or disciplines within each College. Support officers work with students to:

  • Identify ways to succeed at university
  • Connect students to relevant services, and
  • Help students attain their educational goals

Email your CSSO to make an appointment:

JCU Townsville, Bebegu Yumba campus, Douglas – email
JCU Cairns, Nguma-bada campus, Smithfield – email
External students can contact either support officer or email

Further information about student support services at JCU can be found here

Information package for Student Travellers

Travel insurance information for students

For further assistance with or information about study-related travel contact our Travel team on or (07) 478 15039