Blue Cards

All applications (including renewals and linking)  will require you to have a Customer Reference Number (CRN) from the Queensland Department of Transport and Main Roads (TMR). You can find your CRN on your QLD Drivers License or QLD Proof of Age Card. QLD Blue Card Services is now verifying your identity this way.

If you do not have a CRN number, you can obtain one by visiting a Transport and Main Roads (TMR) office. If there is no TMR office in your location, you can visit a QLD Police Station or a Queensland Government Agent Program (QGAP) office.

You will need to take along 100pts of Identification for ID verification. Once verified, your photo is taken, and you are issued with a CRN. If you are not applying for a QLD Drivers License or Proof of Age card, there is no cost.

Please note that your photo must have been taken within the last six years and nine months. If your photo is older than six years and nine months, you will need to visit a Queensland Department of Transport and Main Roads office or alternate agency to have a new photo taken. There is no cost for updating your photo.

IMPORTANT: You will not be able to register on the QLD Blue Card Services online portal without your CRN.

Once you have your Queensland Department of Main Roads and Transport Customer Reference Number (CRN), you can proceed with the online registration and application process.

1. Visit  QLD Blue Card Services, scroll down and click on the Register Now button and enter the required information.
2. Once you complete the Register Now section, you will get a registration code. The code will be used to link your details to James Cook University.
3. Email your registration code to placements@jcu.edu.au. Please make your subject heading "Blue Card Registration Code - (insert your full name)".
4. The Placement team will activate your registration code (please allow up to 48 business hours for this to be actioned).
5. Once the code is activated, you will receive a text message from QLD Blue Card Services to advise that you can now proceed with your online application. Go to the Blue Card Services and click on the 'Log in to the online applicant portal' (this cannot be completed until JCU activates your code).
6. Once QLD Blue Card Services have approved your application, you will receive a confirmation email, and your new Blue Card will be mailed to your nominated address. JCU is also notified that your card has been approved and will update InPlace accordingly.

1. Email a copy of your current QLD Blue Card to placements@jcu.edu.au. Please make your subject heading 'Link current Blue Card'.
2. The Placement team will link your current QLD Blue Card to James Cook University. (Please allow up to 48 business hours for this to be actioned)
3. You will receive an email from QLD Blue Card Services that your QLD Blue Card is linked to James Cook University.

Application submitted before current Blue Card expires

Please note, as advised above you will require a CRN and photo recorded with the Queensland Department of Transport and Main Roads to complete your application.

1. Visit  QLD Blue Card Services, scroll down and click on the Register Now button and enter the required information.
2. As you are already linked to JCU, you will be able to continue with your renewal application via the 'Log in to the online applicant portal'.
3. Once QLD Blue Card Services approve your renewal application, you will receive a confirmation email, and your new Blue Card will be mailed to your nominated address. JCU is also notified that your card has been renewed and will update InPlace accordingly.

Application submitted after your Blue Card has expired

1. Please see the process to complete a New QLD Working with Children Check Application as above.

Some organisations require that students undertake a criminal history check before they commence placement. If they ask you to provide a criminal history check, please find out from the organisation what type of criminal history check they require. For example, a Queensland criminal history check or a national criminal history check. Please be aware that unless the organisation pays the cost of this check, you will need to pay the fee for this check.

To apply for a criminal history check, you need to go to your local police station. You’ll need to provide identification, such as a current driver licence, passport or other photo ID, and pay an application fee.

Information about fees and process is available on the Queensland Government website.

You will be asked to sign in part B in the presence of a staff member from the placement unit. The DTES Placement Team will complete part C, D and E then submit the form on your behalf to yellow Card Services Queensland for processing.

It can take up to 8 weeks for Yellow Card Services Queensland to process your application/renewal. There is no fee for students.