LearnJCU Help Guides Accessing Lectures and Tutorials Online

Accessing Lectures and Tutorials Online

Virtual classroom sessions conducted online via our online platform LearnJCU.

Attending Subject Rooms via Collaborate

This video can be paused and restarted at anytime.

  • With the freedom and flexibility of the online environment comes responsibility.
    Please make sure to attend scheduled virtual classes and complete learning activities as required by your lecturers and tutors. Online study requires the same time and commitment as face-to-face. Keeping up with the class and completing all work on time is vital.
  • Make sure your contributions to the virtual classroom are meaningful and you provide quality input.
    Think before you post.
  • “Speak up” if problems arise.
    If you are experiencing difficulty (either with the technology or with the course content), please communicate this immediately.

Get set up to use your audio and video

You must give the browser permission to use audio and video to participate in a session. This is necessary so that you are seen and heard.

You'll be asked to do this when you first join a session or when you first go to share your audio or video. Join a practice session to test controls, mic and webcam.

Problems? Check the troubleshooting guide!

Which browser should I use?

We recommend Chrome, however you can check other supported browsers on Blackboard help.

Session Essentials: How to Participate in an Online Meeting

You may be joining the session from home but you are not alone. You are face-to-face with your peers, lecturers, and guest experts. Make a good impression. Participate. Don't talk over someone. Raise your hand if there is no opening to speak. Type questions and feedback in the chat.

  • Use a hard-wired (Ethernet) connection.  
    If available.
  • Join the session early.
    If you can't be early, be on time. Switch off audio and video until you are asked to turn it on.
  • Mute yourself when not speaking.
    Nothing is more distracting than background noise. For example, typing or a private conversation. It can also give the impression that you aren't paying attention.
  • Introduce yourself.
    Don't assume everyone automatically recognises your voice. State your name the first few times you speak. Let moderators know who is participating. Give everyone a chance to know you.

(Adapted from Blackboard Help)

To join a live lecture or tutorial:

  1. Log on to https://www.jcu.edu.au/learn with your jc ID
  2. Go to Subjects and access your subject site
  3. At your scheduled time go to Details & Actions > Subject room. Join the session with your timetable ID.
  4. Complete the audio and video set up. Allow the browser to use your microphone and camera. Please mute your microphone and switch off the camera

Where to join an online lecture

Troubleshooting audio and video

You must give the browser permission to use audio and video to participate in a session. This is necessary so that you are seen and heard. Here is how it works: https://help.blackboard.com/Collaborate/Ultra/Participant/Participate_in_Sessions/Audio_and_Video

Add a profile picture

  1. Open My Settings. Select your profile picture and select your name. Or, open the Collaborate panel and select My Settings.
  2. Point to the profile picture and select it.
  3. Upload any image or use your device camera to take a photo. You can choose to use this profile picture for every session.
  4. PNG, JPEG, and JPG are supported file types.
  5. Adjust the image area.
  6. Select I Like it!

Crop and save your profile picture

Session Best Practices

  • Join the session early.
    Give yourself time to learn what you can and can't do in the session. Add a profile picture and set up your audio and video. If you are presenting, make sure you can share content. Practice using the tools.
  • Be on time.
    If you can't be early, be on time. Everyone can set notifications to alert them when someone has joined the session and may see who is joining when.
  • Introduce yourself.
    Don't assume everyone automatically recognizes your voice. State your name the first few times you speak. Let moderators know who is participating. Give everyone a chance to know you.
  • Mute yourself when not speaking.
    Nothing is more distracting than background noise. For example, typing or a private conversation. It can also give the impression that you aren't paying attention.
  • Be professional.
    You may be joining the session from somewhere private but you are not alone. You are face-to-face with your peers, lecturers, and guest experts. Make a good impression. Participate. Don't talk over someone. Raise your hand if there is no opening to speak. Type questions and feedback in the chat. Pick your best profile picture. Watch your mannerisms and facial expressions.
  • Take an active part.
    Use the feedback feature and chat to show your engagement.
  • Keep your focus.
    Close all programs on your computer except for the browser you are using for your Collaborate session.
  • Use a hard-wired (Ethernet) connection  .
    If available. If not available, use a Wifi connection.
  • Stay up to date.
    Only use up-to-date Internet browsers that are supported by Blackboard Collaborate.
  • Limit video use.
    Use video during the session only when necessary.

(Adapted from Blackboard Help)

Collaborate NetiquetteCollaborate Netiquette

Your lecturer may decide to record live sessions or pre-record videos you'll need to watch upfront.

You can view recordings in courses you are enrolled in. Recordings include audio, any content shared or active speaker video, and the captions entered during the live session.

Viewing session recordings

Viewing lecture recordings

Summary lecture recordings or pre-recorded lectures

Sometimes your lecturer may record a summary lecture recording or use a pre-recorded lecture to share with the class. Watching a video from your subject site requires a computer or device with a stable internet connection and headphones or speakers to listen. If you are watching from your device, you might prefer to use WiFi to save your mobile data.

Recommended operating systems and browsers, are:

Operating SystemBrowser
Apple Mac OS X 10.10 or higher Firefox, Chrome, or Safari
Microsoft Windows 10, Windows 8 or Windows 7 Firefox, Chrome, or Edge
iPad/iPhone using Apple iOS 8.0 or higher Firefox, Chrome, or Safari
Android 4.4 or higher Firefox or Chrome

If you are having issues viewing a video please contact the IT Helpdesk.