Multi-Factor Authentication in LearnJCU

When you log in to LearnJCU you may be prompted for a Multi-Factor Authentication (MFA) push.

1. Click on the LearnJCU link in the top right-hand corner of this, and any jcu.edu.au pages, to navigate to the login page.
2. Once you have entered your login credentials you may be prompted with a multi-factor authentication (MFA) request. Fulfil the MFA request using your preferred method if required and press Continue to proceed.
   1. NOTE: If you would like to complete the MFA process using a recovery key, select Use a recovery code instead, enter your code when prompted and then select Log In. Each recovery code can only be used once.
   2. If you have not yet setup MFA on your account please go to Student IT essentials - Multi-Factor Authentication
3. You should now be able to view and access LearnJCU.

More information on MFA and why JCU uses it