A secure lift provides access to the Campus and is located on the ground floor (City Arcade) or level 1 carpark. Visitors should arrange access with the Welcome Lounge (See Access to Campus).
City Arcade trading hours: Mon to Fri 7:00am to 9:00pm | Sat 8:00am to 6:00pm | Sun 9:00am to 6:00pm Outside trading hours, access into the JCU Campus is only available from the Level 1 carpark via Sturt Street. The Arcade ground level is locked preventing entry and exit on this level. Exiting the Campus is via lift to level 1, stairwell to level 1 or stairwell to ground, exiting directly on to Flinders Street.
Toilets are located on Level 3 and in the stairwell. Security swipe access is required to re-enter the Campus when using the toilets in the stairwell.
As parking in the CBD is limited, students and visitors are encouraged to use the Townsville City Council's free parking. The closest free carpark is located at Dean Street which is a short 10 minute walk from the campus. The City Arcade Woolworths carpark located alongside the Campus, offers 2 hours free parking. After this time parking rates apply. This car park is not managed by JCU. Enquiries should be made to www.pripark.com.au . Disabled parking bays are located on level 1 carpark.
Evacuation diagrams are located on each floor. Further information can be found by viewing the Emergency Evacuation Procedures. The Event organiser is responsible for ensuring all participants have an understanding of the Emergency Evacuation procedures.
BUSINESS, COMMUNITY GROUPS, VISITORS AND CATERERS
Access can be arranged by contacting the Client Services Officers at the Welcome Lounge
Security swipe cards are required to access the Campus and can be left in the Access Card Return Boxes located on Levels 3 and 4 at the completion of an event. Swipe access is not required to exit the building
The event organiser is required to arrange and coordinate access for all participants, guests and caterers
A staff ID is required to access all levels and the secure staff carpark
Air Conditioning operates on a timer system. Notices are located within the Campus identifying the after-hours buttons.
Equipment and furniture should be returned to original position and whiteboards left free of text.
Signage on walls at the ground floor entrance and level 1 carpark is not permitted by the Centre ís Management. A-frames are available on request to display notices.
All material and stationery are to be supplied by the Event Organiser.
Kitchen/s and meeting spaces are to be left clean and tidy by the event organiser. Kitchenware should be cleaned in dishwasher and catering platters removed from the Campus. A fee may be imposed to cover cleaning costs if the space is left untidy.
Waste including leftover food should be placed in rubbish bins. Bins are provided on each level. Seafood must be double bagged and disposed of directly into the industrial rubbish bin (located in the Woolworths carpark adjacent to level 1 carpark).
See links below for virtual rooms and equipment user guides Important Note: video conferencing is only available in Boardroom and Moot Court on Level 4