Mail and Freight Services

JCU provides mail and freight services to staff and Postgraduate students on the Bebega Yumba (Townsville) campus.

Changes to mail & freight on Bebegu Yumba (Tsv)

James Cook University (JCU) has approved the change proposal to adjust the mail & freight delivery model from a centralised approach to a distributed approach on Bebegu Yumba Campus.  This model aligns Bebegu Yumba and Nguma-bada Campus which has been successfully operating using this model since 2008.

There are two separate entities responsible for the delivery of Mail and Freight - Australia Post and Freight Companies, for additional information please refer to the Mail and Freight (Tsv) knowledge article.

  • Australia Post has been contracted to deliver and collect mail (including letters and small parcels) to specific building drop points.
  • Freight Companies (such as TNT, StarTrack etc.) have adopted a door-to-door delivery service model to deliver freight.

Mail & freight information (Tsv)



How to address JCU Mail and Freight

To send mail to or from JCU please address correctly, providing: full name, James Cook University, area/work unit, JCU street address, building number and room number, suburb, state and postcode for all mail being sent or received, eg:

Bebega Yumba (Townsville)

John Smith
James Cook University
Estate Directorate
1 James Cook Drive
Building 057, Room 010
JCU QLD 4811

NOTE: Addresses without a building and room number will be returned to the sender.