As a JCU professional health student, it is your responsibility to ensure all pre-placement requirements (PPRs) are met. Please seek the advice of your placement coordinator or the Professional Experience Placement Unit to confirm the pre-placement information and resources related to other States, services and facilities. Please ensure you have read the guide to submitting PPRs.
The below documents contains vital information for all students of the Division of Tropical Health and Medicine (DTHM) about the responsibilities of both students and the University concerning professional experience placement.
In signing the Acknowledgement, you – the student – acknowledge that you have been instructed in the concept of patient, client and business confidentiality, and will respect clients’ confidentiality at all times, including during tutorials, lectures and discussions, both professional and private.
Clinical ID cards are not the same as JCU Student ID cards. To get a Clinical ID, you must have first obtained a JCU Student ID.
During professional experience placement, you must wear your Clinical ID at all times, including placements at the JCU Dental, JCU Health General Practice and JCU Allied Health and Interprofessional Clinics within the JCU Clinical Practices Building.
First-Year Students - After the census date, you will receive an email from the Professional Experience Placement Unit with instructions on how to order and collect your card. (Townsville Building 134 and Cairns A1). Cost $15
Clinical ID cards are valid for the duration of your enrolment. It should be returned to JCU on completion of your degree.
Lost or Expired Cards - If you lose your card or it expires before you complete your course, please send an email to firstname.lastname@example.org to receive instructions on how to get a new card. Cost $15
The Working with Children Check (QLD Blue Card) is a screening process that assesses your suitability to work with children based on available disciplinary and police information. It is your responsibility to maintain a current Blue Card throughout your course. You must renew your Blue Card before it expires to maintain its currency.
Applying for a Queensland Working with Children Check (QLD Blue Card) has changed.
All applications are now completed online, and new Blue Cards will now display your photo.
All applications (including renewals and linking) will require you to have a Customer Reference Number (CRN) from the Queensland Department of Transport and Main Roads (TMR). You can find your CRN on your QLD Drivers Licence or QLD Proof of Age Card. QLD Blue Card Services is now verifying your identity this way.
Please note your photo must have been taken within the last six years and nine months. If your image is older than six years and nine months, you will need to visit a Queensland Department of Transport and Main Roads office or alternate agency to have a new photo taken. There is no cost for updating your photo.
IMPORTANT: You will not be able to register on the QLD Blue Card Services online portal without your CRN.
Once you have your Queensland Department of Main Roads and Transport Customer Reference Number (CRN) you can proceed with the online registration and application process.
Please read the below information carefully.
NEW QLD Working with Children Check Application
Visit QLD Blue Card Services, scroll down, click on the Register for an online account button and enter the required information.
Once you complete the registration section, you will get a registration account number (6 digits).
Email your registration account number to email@example.com - please make your subject heading "Blue Card Registration Code - (insert your full name)"
The DTHM Placement team will activate your registration account number, linking you to JCU. (Please allow up to 48 business hours for this to be actioned)
Once activated, you will receive a text message from QLD Blue Card Services to advise that you can now proceed with your online application. Return to the Blue Card Services website and click on the 'Log in to the online applicant portal' (this cannot be completed until JCU activates your code).
Once QLD Blue Card Services have approved your application, you will receive a confirmation email, and your new Blue Card will be mailed to your nominated address. JCU is also notified that your card has been approved and will update InPlace accordingly.
RENEWAL Applications (current Blue Card already linked to JCU)
Application submitted before current Blue Card expires
Please note, as advised above you will require a CRN and photo recorded with the Queensland Department of Transport and Main Roads to complete your application.
Visit QLD Blue Card Services, scroll down, click on the Register Now button and enter the required information.
As you are already linked to JCU, you will be able to continue with your renewal application via the 'Log in to the online applicant portal'.
Once QLD Blue Card Services approve your renewal application, you will receive a confirmation email, and your new Blue Card will be mailed to your nominated address. JCU is also notified that your card has been renewed and will update InPlace accordingly.
Application submitted after your Blue Card has expired
Please see the process to complete a New QLD Working with Children Check Application as above.
Link your current paid/volunteer card to James Cook University
Email a copy of your current QLD Blue Card to firstname.lastname@example.org. Please make your subject heading 'Link current Blue Card'.
The DTHM Placement team will link your current QLD Blue Card to James Cook University. (Please allow up to 48 business hours for this to be actioned)
You will receive an email from QLD Blue Card Services that your QLD Blue Card is linked to James Cook University.
It is also your responsibility to ensure your contact details are up to date with Blue Card Services.
Prior to placement, you must obtain an NDIS/Qld Disability Worker Screening Clearance. Once approved, it is valid for five years.
Existing Worker Clearance - If you already hold a valid clearance (or current QLD Yellow card), please ensure you email a scanned copy of your Worker Screening Card to email@example.com, and we will add your details to InPlace. You must provide your Worker Screening Card details to your placement provider if requested so that they can link you to their organisation for the period of your placement.
New clearance required - If you do not already hold a valid clearance, you will need to apply for the screening via the QLD Department of Communities. Please read through this application guide before commencing the process.
Register for an online account. Like the Blue Card process, you will require your CRN from the Department of Main Roads to complete this process (Drivers Licence, Proof of Age Card, Photo Identity Card - your photo must have been taken within the last five years and three months).
Application type - if you do not already hold a current Blue Card, you should complete a combined disability worker screening/Blue Card application. Select I am applying for a Disability Worker Screening Check AND a Working with Children Check (Blue Card) for the Application Type.
Complete application - when going through the online application, please enter the following information for Purpose & Role.
Select - NDIS Improved Health and Wellbeing
Enter Employer Details - In the first instance please search and select James Cook University - Registration/Employer ID 4-433C-1951
As your clearance will be linked to JCU, we will get notification of your card information and will update InPlace accordingly.
Please note that some of the placement facilities may require you to link your clearance to their organisation for the duration of your placement. Make sure you have your card/confirmation email available if requested by the organisation.
Prior to placement, you must obtain a National Police Certificate (NPC), which is issued by the Australian Federal Police (AFP).
It is important to begin the application process as soon as possible because the certificate can take up to 3 months to process and finalise. Application costs must be borne by you, the student.
A National Police Check obtained from a third party organisation is NOT an acceptable alternative to an NPC issued by the Australian Federal Police.
A fingerprint check is not required.
Section 8 of the NPC application form (Purpose of Check) asks you to select the one main purpose of your application by checking a box beside a code number. You should check code number 37 (Care, instruction or supervision of children/ Care of intellectually disabled persons / Aged Care staff/volunteers).
The NPC states that the 'information contained in this document is valid as at date displayed', i.e. when issued. However, for the purposes of satisfying requirements of most placement facilities, including registered aged care facilities, the certificate is valid for 3 years from the date of issue.
If, at any time after turning 16, you have been a citizen or permanent resident of a country other than Australia, you will need to complete this Queensland Statutory Declaration to meet the aged care requirements of a Criminal History Check.
Students are required to complete an Australian Nationally Accredited First Aid and CPR training course.
Please make an appointment with a registered training organisation that offers the following course codes -
First Aid - Provide First Aid HLTAID003 or HLTAID011 (includes CPR component) - First Aid valid for 3 years.
CPR renewal - Provide Cardiopulmonary Resuscitation HLTAID001 or HLTAID009 - CPR valid for 1 year.
First Aid and CPR certificates from Queensland Health facilities (Non-Accredited Training Provider) and online courses are not accepted. Students must attend the training course in person. First Aid and CPR Certificates provided by Non-Accredited Training Providers will not be accepted.
If you are a registered Health Practitioner (e.g. Registered Nurse/Pharmacist), you are exempt from submitting First Aid. However, you are required to submit a valid CPR certificate from a registered training organisation annually.
It is the student's responsibility to meet the costs of an Accredited First Aid and CPR course.
In accordance with Queensland Health and JCU procedures, students who are enrolled in health courses must be fully immunised before commencing their professional experience placement, or by the end of the first teaching period, whichever comes first. Students must be protected from the following diseases:
Vaccination Evidence Required
You are required to provide evidence of completed immunisation course or proof that you are immune to Hepatitis B (Seroconverted).
Measles, Mumps & Rubella
Documented evidence of positive antibody (IgG) for each on serology or documented evidence of two MMR vaccinations at least one month apart.
Documented evidence of positive varicella antibody (IgG) on serology or two doses of varicella vaccine at least one month apart (evidence of one dose is sufficient if the person received their first dose before 14 years of age).
Documented evidence of pertussis booster vaccination in the previous 10 years.
All students studying this course will be required to undertake placement activities in a healthcare setting.
Evidence of vaccination compliance must be provided to the DTHM Placement Unit or to firstname.lastname@example.org. Students should only provide a copy of their Apple/Android wallet version of their COVID-19 vaccination certificate. DO NOT provide a copy of the full certificate from Medicare or MyGov.
Prior to commencing a placement, you are required to access the QLD Health iLearn online learning system and register as a student. Please note that when you commence the registration process you will be taken to a Frequently Asked Questions page, take a moment to read over the instructions for completing the student registration process. Q Health recommends you use the Firefox browser.
Student Registrations are processed Monday to Friday and you will receive an email once your registration is complete.
Once you are registered and receive the login details you are required to complete the below-listed courses. Please use search for courses on iLearn to find the correct course names listed below. On completion of each module, please print the applicable certificate and file this in your placement portfolio. You may be asked to show this evidence while on placement.
Building Emergency Procedures - First Response Evacuation Instructions - approx. 30 minutes to complete (annual requirement)
Health Safety and Wellbeing Induction - approx. 20 minutes to complete (once only)
Prevention and Management of Musculoskeletal Disorders (MSD) - approx. 30 minutes to complete (once only)
Code of Conduct - approx. 20 minutes to complete (annual requirement)
Once you have completed the Queensland Health orientation requirements you must complete the Student Orientation Checklist.
Please note that you do not need to add a completion date/expiry date for the 'Building Specific emergency procedures' or 'General evacuation instructions' unless you complete site-specific training e.g Townsville HHS Fire Training.
Infection Control - you do not need to add a completion date/expiry date for this item, as it will be completed while on placement. Please update the checklist once you complete the training.
Don't forget to add in all of the required information (including the name of your course and university name) at the bottom of Page 2 and sign.
Please scan and email the three forms (Student Orientation Checklist, Student Deed Poll and Allied Health Evidence Record) to the Professional Placement Unit. Please ensure you include every page of each document and label each document clearly.
The Townsville Hospital and Health Service (THHS) require all students doing a placement at any of the THHS facilities, including regional hospitals and community health centres to complete Fire & Evacuation training.
When undertaking a placement at the Townsville University Hospital, please complete training for the Main Hospital Building (Ground Level, Level 1, Level 2, Level 3) and the Sub Acute building. This certification is only valid for 12 months. If completing a placement at any of the other THHS facilities, please complete the training applicable to that facility.
The hand hygiene online learning module provides education on hand hygiene and, more broadly, the principles of infection prevention and control.
You will be required to register on your first visit to the National Hand Hygiene Initiative website. Please register as a student and select the Student Health Practitioners Module (e.g all students) training package. The module should take approximately 15-30 minutes to complete.
After completing the learning package and correctly answering all of the quiz questions a completion certificate will be emailed to you. Please provide a copy of the certificate to the Professional Experience Placement Unit. You should retain a copy of the certificate in your professional portfolio to take with you to your professional experience placement.
To undertake a clinical observation or placement in the JCU Clinics at the Clinical Practice Building students must complete additional requirements as listed below:
Fire & Evacuation Training - Please select location Clinical Practice Building, select Visitor and then select Levels 1 and 2. Once you complete the training, you will receive a certificate which will be valid for 12 months.
Before placements in NSW Health facilities can proceed, James Cook University must have a current Student Placement Agreement with the Local Health District in which the placement is to occur. Without the Student Placement Agreement, the placement cannot proceed.
All forms should be emailed to your JCU Placement Coordinator in the first instance and then emailed to email@example.com
Students undertaking clinical placements in hospitals or other health services in NSW are not required to obtain a Working with Children Check however, Students must ensure that their Queensland Working with Children Check (Blue Card) remains current.
Whilst you are preparing your mandatory requirements for verification, your JCU Placement Coordinator will enter your Name, DOB, email address and Student ID number on Clinconnect, the NSW Student Placement Portal. All student placements in NSW Health facilities are processed through Clinconnect.
When the NSW Placement coordinator has reviewed your mandatory requirements, they will then update your status to “Verified” on Clinconnect. This will then allow the processing of your placement to be approved.
Approximately 2 weeks prior to the commencement of your placement, the Student will receive an email to inform you of your StaffLink ID and temporary password.
Mandatory Online Learning Modules
Students will be required to log in to My Health Learning with their eight-digit StaffLink ID username and password.
Students will be compliant with mandatory training when all modules are listed as Completed except for Hand Hygiene which when completed will be termed, Current. It is advised that you start and complete a module in one session. All modules need to be completed before the placement commences.
The mandatory modules include:
Privacy – It’s yours to keep (replaces Privacy Module 1 - Know your boundaries: students must complete the new module)
Work, Health & Safety and Hazardous Manual Tasks (replaces Introduction to Work Health and Safety: students must complete the new module)
Between the Flags – Tier 1: Awareness, Charts and Escalation (eLearning)
Cyber Security Fundamentals
Infection Prevention and Control Practices - Clinical (Course Cod: 46777047)
Personal Protective Equipment for Combined Transmission Based Precautions (Course Code: 294450660)
eHealth NSW is strengthening security for NSW Health’s corporate systems by asking NSW Health students to set up a profile. This profile will provide greater security and will help students to more easily spot security threats. It will also enable students to reset their passwords without having to contact the State-Wide Service Desk.
Students on placements must make sure they’ve completed the relevant requirements in the table provided, this includes a current criminal history check (issued not more than 6 months prior to the placement start date) and a working with children clearance (also called an Ochre Card) at your own cost. If you have the form NT working with children volunteer concession form completed by your placement coordinator, this can reduce the cost of the Ochre card. Students will also need to provide a recent hand hygiene certificate.
Take note of the Immunisation requirements.
Students are to produce Certified copies of vaccination and confirming serology documents for the following vaccine-preventable diseases:
Measles, Mumps & Rubella
Diphtheria, tetanus, pertussis
Hepatitis A (if you will be working with children or in remote communities)
Tuberculosis (dependent on work area) – Mantoux test.