Standard Operating Environment

Computer Rooms are available on all main campuses of the University, including the Libraries in Townsville and Cairns.

Only current staff and enrolled students have permission to use the computers located in the Computer Rooms. Students and staff are presented with a login screen on the computers where they must enter their JCU username and password.

Details on the location, availability and opening hours of Computer Rooms can be found on the Computer Rooms page.

Teaching Software

Academic Staff who require specialist teaching software in the Computer Rooms (PC or Mac) should submit a request through the IT Help Desk a minimum of 2 weeks prior to when the software will be required in the Computer Rooms for teaching purposes.

Standard Hardware & Software

There is a range of software applications and utilities installed on all Computer Room workstations forming what is commonly referred to as the Standard Operating Environment (SOE). Students and staff have access to all of these packages after successfully logging in on a Computer Rooms computer.

IT staff are responsible for the installation, maintenance, and availability of software installed as part of the SOE.

Computer Rooms: PC Labs

  • Microsoft Windows 10
  • Microsoft Office Suite
  • Endnote
  • IBM SPSS Statistics
  • Matlab + Signal and Simulink Toolbox
  • Adobe Creative Cloud
  • Chrome
  • Firefox
  • Edge
  • OpenJDK
  • PuTTY
  • 7-Zip/Archive Utility
  • VLC Player
  • Dell OptiPlex 7460 AIO, OptiPlex 7760 AIO,
    Dell Optiplex 7480 and Dell 7080 Small Form Factor
  • Processor: Intel Core i5 8th Gen.
  • Graphics: Intel UHD Graphics 630
  • HDD: 512GB NVMe SSD
  • Memory: 16GB RAM
  • Bluetooth: Unavailable
  • Dell OptiPlex 7760 AIO.
  • Processor: Intel Core i7 8th Gen.
  • Graphics: NVIDIA GeForce GTX 1050
  • HDD: 512GB NVMe SSD
  • Memory: 16GB RAM
  • Bluetooth: Unavailable
  • Dell Precision Tower 3630
  • Processor: Intel Core i7 8th Gen.
  • Graphics: NVIDIA Quadro P1000
  • HDD: 512GB NVMe SSD
  • Memory: 16GB RAM
  • Bluetooth: Unavailable


  • Alienware pro gaming computers
  • Monitor: 25” 240hz
  • Graphics: RTX graphics cards
  • 1GB/s downloads, and sub 40ms ping times


JCU eSport computer room users are able to log into their Steam (Xbox or Epic) account and install games eg:

  • Valorant
  • League of Legends
  • Dota 2
  • Fortnite

Computer Rooms: Mac Labs

  • MacOS
  • Adobe Creative Cloud
  • Blender
  • Firefox
  • Chrome
  • Google Earth Pro
  • Microsoft Office Suite
  • EndNote
  • RStudio
  • SPSS Statistics
  • VScode
  • iMac 21.5" or iMac 27"
  • Processor: Intel Core i5 7th Gen.
  • HDD: 512GB SSD
  • Memory: 16GB RAM