Protect myself from phishing
- Future Students
- Current Students
- Research and Teaching
- Partners and Community
- About JCU
- Celebrating 50 Years
- Anton Breinl Research Centre
- Living on Campus
- Advanced Analytical Centre
- Applying to JCU
- Australian Lions Stinger Research
- Australian Tropical Herbarium
- Careers at JCU
- Association of Australian University Secretaries
- Careers and Employability
- Australian Quantum & Classical Transport Physics Group
- Centre for International Trade and Business in Asia
- Centre for Tropical Bioinformatics and Molecular Biology
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- COVID-19 Advice
- Daintree Rainforest Observatory
- Diploma of Higher Education
- Division of Research and Innovation
- Division of Tropical Environments and Societies
- Division of Tropical Health and Medicine
- Economic Geology Research Centre
- Elite Athletes
- Foundation for Australian Literary Studies
- Give to JCU
- Graduate Research School
- JCU Ideas Lab
- Indigenous Education and Research Centre
- Indigenous Legal Needs Project
- Student IT Essentials
- Staff IT Essentials
- Help and Support
- Stay Informed
- Choosing a strong Password
- Data Protection
- Device Security
- Email Safety
- Online Security at Home
- Web Safety
- Malware and Virus Protection
- Keep a clean device
- Protect myself from phishing
- Recover a hacked or compromised account
- Protect your digital reputation
- Report a cybersecurity incident
- Password Manager
- IT Service Catalog
- International Students
- JCU College
- JCU Contact Information
- JCU Eduquarium
- JCU Global Experience
- JCU Sport
- Language and Culture Research Centre
- Marine Geophysics Laboratory
- New Students
- Off-Campus Students
- Open Day
- Outstanding Alumni Awards
- Parents and Partners
- Pathways to University
- Planning and Performance
- Planning for your future
- Professional Experience Placement
- Rapid Assessment Unit
- JCU Connect
- Safety and Wellbeing
- Scholarships @ JCU
- Study Now
- Student Equity and Wellbeing
- VAVS Home
- Work Health and Safety
- WHOCC for Vector-borne & NTDs
- Australian Institute of Tropical Health & Medicine
Phishing is a relatively new phenomenon that commonly uses websites and email to steal confidential information such as credit card numbers, passwords and other information that can be used for financial gain.
Typical phishing attempts involves receiving an email on a particular topic of importance or interest such as wining a prize, taxation department refund, topical news story on a disaster or threat or to confirm financial information.
The email will often ask for some action to be performed, such as clicking on a link or providing some information.
Practical tips to identify phishing emails
- Phishers may impersonate the sender making the recipient think that the original email was from a legitimate source. This could even be a JCU logo.
- The subject usually requests some action.
- There is usually an attachment or a link.
- The purpose of the email is to entice the reader to client on the web link and login or provider other personal information. If you are in doubt, report the email to your services provider.
Practical tips to avoid phishing
Luckily, avoiding phishing can be fairly straightforward, and with some reasonable caution, becoming a victim can be avoided. Here are some practical tips:
- Do NOT click on a web link in an email or open an attachment in an email unless you know and trust the sender.
- Use your mouse to hover over links to see if they are genuine.
- James Cook University will never ask you for your password or information about your account via email.
- If you receive a suspicious attachment, you can submit it to third-party virus scanning products like Virus Total for analysis.
What to do if you've clicked the link?
If you've already clicked the link and entered your details, the most important step to take is to change your JCU password immediately.
If you require assistance with changing your password or have any further enquiries then please contact the IT Help Desk.
Third Party Tools
A variety of publicly available tools are available on the internet to help you check phishing emails:
|Website||How it helps|
|https://www.phishtank.com/||Check a potentially malicious URL|
|https://www.virustotal.com/||Check a potentially malicious file or URL|
|Check a potentially malicious URL||Check a potentially malicious URL|