COVID-19 Advice for the JCU Community - Last updated: 22 October 2021, 8am (AEST)

Email Safety

Clicking on links or attachments is one way to become infected with malicious code, such as viruses and spyware.

DO

  • Turn off the preview pane

  • Be careful about clicking on links in emails and instant messages

DON’T

  • Open unexpected attachments, especially from unknown senders

  • Open messages that seem out of character for a sender that you do know.

  • Reply or action unsolicited emails asking you to provide account and password details.

Email, more and more is being used as a means to deliver unwanted and often malicious code to personal computers. It is important when using email that you are careful and think about what you are doing.

Your bank will not generally ask you to click a link in an email, not even for 'security updates' or 'fraud protection.' If you see an offer in an email message that appears too good to be true - it almost certainly is. If you didn't apply for a lottery, you are unlikely to win it. Think twice before acting on information you see in an email - and remember emails can be easily forged.

Be cautious when clicking links in email - the link you see may not actually go to the place you expect.

JCU does not send emails requesting you to confirm, update or disclose your confidential login details. If you receive what you consider to be a hoax email, DO NOT RESPOND and please delete it immediately.

Phishing is an attempt to criminally and fraudulently acquire sensitive information, such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication. - see Phishing courtesy Wikipedia .

More Links:

Email Spam and Attachment Guide