IT Services Help and Support Collaboration Tools
Collaboration Tools
- Aboriginals and Torres Strait Islanders in Marine Science
- Courses
- Future Students
- Current Students
- Research and Teaching
- Partners and Community
- About JCU
- Reputation and Experience
- Celebrating 50 Years
- Academy
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre (AgTAC)
- Living on Campus
- How to apply
- Advanced Analytical Centre
- Alumni
- AMHHEC
- JCU Aquaculture Solutions
- AusAsian Mental Health Research Group
- ARCSTA
- Area 61
- Association of Australian University Secretaries
- Australian Lions Stinger Research
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- JCU-CSIRO Partnership
- Employability Edge
- Career Ready Plan
- Careers at JCU
- Careers and Employability
- Chancellery
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- CMT
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- CPHMVS
- Centre for Disaster Solutions
- CSTFA
- Cyber Security Hub
- Cyclone Testing Station
- The Centre for Disaster Studies
- Daintree Rainforest Observatory
- Discover Nature at JCU
- Research Division
- Services and Resources Division
- Education Division
- Elite Athletes
- eResearch
- Environmental Research Complex [ERC]
- Estate
- Fletcherview
- Foundation for Australian Literary Studies
- Gender Equity Action and Research
- General Practice and Rural Medicine
- JC 'U' Orientation
- Give to JCU
- Governance
- Information for JCU Cairns Graduates
- Art of Academic Writing
- Art of Academic Editing
- Graduate Research School
- Graduation
- Indigenous Education and Research Centre
- Indigenous Engagement
- Indigenous Legal Needs Project
- Inherent Requirements
- IsoTropics Geochemistry Lab
-
IT Services
- Student IT Essentials
- Staff IT Essentials
- Help and Support
- Stay Informed
-
Secure IT
- Choosing a strong Password
- Cyber Security Hub
- Data Protection
- Device Security
- Email Safety
- Online Security at Home
- Web Safety
- Malware and Virus Protection
- Keep a clean device
- Protect myself from phishing
- Recover a hacked or compromised account
- Protect your digital reputation
- Report a cybersecurity incident
- Password Manager
- Multi-Factor Authentication (MFA)
- Student Systems
- IT Service Catalog
- About
- International Schools
- International Students
- Research and Innovation Services
- JCU Eduquarium
- JCU Events
- JCU Global Experience
- JCU Ideas Lab
- JCU Job Ready
- JCU Motorsports
- JCU Prizes
- JCU Sport
- JCU Turtle Health Research
- Language and Culture Research Centre
- CEE
- LearnJCU
- Library
- Mabo Decision: 30 years on
- MARF
- Marine Geophysics Laboratory
- New students
- Off-Campus Students
- Office of the Vice Chancellor and President
- Virtual Open Day
- Orpheus
- Outstanding Alumni
- Parents and Partners
- Pathways to university
- Planning for your future
- Placements
- Policy
- PAHL
- Publications
- Professional Experience Placement
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
- Safety and Wellbeing
- Scholarships
- Contextual Science for Tropical Coastal Ecosystems
- Staff
- State of the Tropics
- Strategic Procurement
- Student Equity and Wellbeing
- Student profiles
- SWIRLnet
- TARL
- TESS
- TREAD
- TropEco for Staff and Students
- TQ Maths Hub
- TUDLab
- Unicare Centre and Unicampus Kids
- UAV
- VAVS Home
- Work Health and Safety
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- Clinical Psychedelic Research Lab
Take your teamwork to the next level with technology-based Collaboration tools at JCU. Streamline your work tasks, start a group chat, create an information repository, co-author files, share folders and work more collaboratively with your team. It's a new way to work and IT is here to help.
ICT has a suite of tools for JCU staff, available via JCU's current M365 suite, downloadable via the Software Center or via ServiceNow request.
Microsoft Teams
OneNote
Communication Sites
Microsoft Whiteboard
For more information about Collaborative Tools at JCU, these quick guides are a great place to start.
- Microsoft Teams (Available by request)
Introduction to Teams or Team Owners Guide - Yammer (O365)
Introduction to Yammer or the Yammer Owners Guide - OneDrive for Business (O365)
Quick Guide to OneDrive - OneNote (O365)
Quick Guide to OneNote - Whiteboard (available)
Microsoft Whiteboard - Communication Sites (Available by request)
Communication Sites at JCU - Zoom (Available)
Zoom Guide
If you need more information LinkedIn Learning has additional training resources available.
What does your team hope to achieve or improve by using collaboration tools and what benefits would you like to see?
If you need help deciding which tool is right for your team, refer to the Collaboration Tools Feature List. Each collaboration tool has different features with different business benefits. Choose the tool that is right for you.
You may also find the Collaboration Tools user scenarios a useful comparison for reference. Please discuss the options available with IT Services and Support staff if you have any questions.
To apply for a collaboration space at JCU:
- Log a job via JCU ServiceNow to request a Collaboration Space.
- Familiarise yourself with the available tools in the Collaboration Tools Feature Matrix.
- An IT Service Delivery team member will contact you to discuss your business requirements and assess the appropriate tool/s to help you achieve the best outcome.
JCU has run successful Collaboration tools pilot programs with several Business areas. View the JCU user experience stories to see how these tools might help your team.
The Information and Space Planning unit (ISP) has tested Microsoft Teams and provided feedback about their experience.
Read or View Feedback from ISP.
Please log a job via JCU ServiceNow and one of our friendly IT Services and Support Staff can provide further assistance.