Collaboration Tools

Take your teamwork to the next level with technology-based Collaboration tools at JCU.  Streamline your work tasks, start a group chat, create an information repository, co-author files, share folders and work more collaboratively with your team.  It's a new way to work and IT is here to help.

ICT has a suite of tools for JCU staff, available via JCU's current M365 suite, downloadable via the Software Center or via ServiceNow request.

Microsoft Teams

A one-point-of-access collaboration space, bringing together people, documents, conversations, content and tools to make team collaboration easier.
Read more.


Corporate social networking platform, useful for sharing ideas.
Read more.


An individual storage space to store, share and sync your work in one place.
Read more.


A digital notebook allowing the capture of notes, drawings, pictures, meeting minutes, task lists etc.
Read more.

Communication Sites

A corporate space available that allows you to create and share content in a visually appealing format, for viewing by other JCU staff. Designed to broadcast information to groups, whole units or to …
Read more.

Microsoft Whiteboard

Microsoft Whiteboard is a digital canvas where you create and share digital whiteboards as an individual or part of a collaborative team.
Read more.


A video conferencing tool.
Read more.

For more information about Collaborative Tools at JCU, these quick guides are a great place to start.

If you need more information LinkedIn Learning has additional training resources available.

What does your team hope to achieve or improve by using collaboration tools and what benefits would you like to see?

If you need help deciding which tool is right for your team, refer to the Collaboration Tools Feature List. Each collaboration tool has different features with different business benefits.  Choose the tool that is right for you.

Collaboration Tools Features Matrix.

You may also find the Collaboration Tools user scenarios a useful comparison for reference.  Please discuss the options available with IT Services and Support staff if you have any questions.

To apply for a collaboration space at JCU:

  1. Log a job via JCU ServiceNow to request a Collaboration Space.
  2. Familiarise yourself with the available tools in the Collaboration Tools Feature Matrix.
  3. An IT Service Delivery team member will contact you to discuss your business requirements and assess the appropriate tool/s to help you achieve the best outcome.

JCU has run successful Collaboration tools pilot programs with several Business areas.  View the JCU user experience stories to see how these tools might help your team.Play IST User Experience Story Video

The Information and Space Planning unit (ISP) has tested Microsoft Teams and provided feedback about their experience.
Read or View Feedback from ISP.

Please log a job via JCU ServiceNow and one of our friendly IT Services and Support Staff can provide further assistance.