Current Students Enrolment Application Help Online Applications Frequently Asked Questions and Troubleshooting
Online Applications Frequently Asked Questions and Troubleshooting
- Aboriginal and Torres Strait Islander in Marine Science
- Courses
- Future Students
-
Current Students
-
Enrolment
- Enrol online
- New students enrol
- Course Enrolment Planners
- Change course (Variation to Study)
- Return to study (Variation to Study)
- Transfer campus (Variation to Study)
- Withdraw from subjects or your course
- Applying for Credit
- Student Centre and Enrolment Team Contacts
- Enrolment Terminology
- JCU Flex FAQs
-
Fees & Financial Support
- Domestic undergraduate subject fees
- Financial support
- Defer your fees
- Pay your fees
- Student Services and Amenities Fee (SSA Fee)
- Postgraduate subject fees
- Refunds and withdrawal under special circumstances
- Penalties for unpaid fees and late withdrawals
- Incidental & Administration Fees
- Eligibility Conditions for Commonwealth Assistance
- Unique Student Identifier (USI)
- Class Registration
- Assessment and results
- Support
- Academic Calendars
- Student Life
- Learning Online
- The Learning Centre
- Forms
- Safety
-
Enrolment
- Research and Teaching
- Partners and Community
- About JCU
- Reputation and Experience
- Celebrating 50 Years
- Academy
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre (AgTAC)
- Living on Campus
- How to apply
- Advanced Analytical Centre
- Alumni
- AMHHEC
- Aquaculture Solutions
- AusAsian Mental Health Research Group
- ARCSTA
- Area 61
- Association of Australian University Secretaries
- Australian Lions Stinger Research
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- JCU-CSIRO Partnership
- Employability Edge
- Clinical Psychedelic Research Lab
- Centre for Tropical Biosecurity
- Career Ready Plan
- Careers at JCU
- Careers and Employability
- Chancellery
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- CMT
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- CPHMVS
- Centre for Disaster Solutions
- CSTFA
- Cyber Security Hub
- Cyclone Testing Station
- The Centre for Disaster Studies
- Daintree Rainforest Observatory
- Defence
- Discover Nature at JCU
- Research Division
- Services and Resources Division
- Education Division
- Elite Athletes
- eResearch
- Environmental Research Complex [ERC]
- Estate
- Fletcherview
- Foundation for Australian Literary Studies
- Gender Equity Action and Research
- General Practice and Rural Medicine
- JCU Orientation
- Give to JCU
- Governance
- Art of Academic Writing
- Art of Academic Editing
- Graduate Research School
- Graduation
- Indigenous Education and Research Centre
- Indigenous Engagement
- Indigenous Legal Needs Project
- Inherent Requirements
- IsoTropics Geochemistry Lab
- IT Services
- International Students
- Research and Innovation Services
- JCU Eduquarium
- JCU Heroes Programs
- JCU Webinars
- JCU Events
- JCU Global Experience
- JCU Ideas Lab
- JCU Job Ready
- JCU Motorsports
- JCU Prizes
- JCU Sport
- JCU Turtle Health Research
- Language and Culture Research Centre
- CEE
- LearnJCU
- Library
- Mabo Decision: 30 years on
- MARF
- Marine Geophysics Laboratory
- New students
- Off-Campus Students
- Office of the Vice Chancellor and President
- Virtual Open Day
- Orpheus
- Open Day
- Outstanding Alumni
- Parents and Partners
- Pathways to university
- Pharmacy Full Scope
- Planning for your future
- Placements
- Policy
- PAHL
- Publications
- Professional Experience Placement
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
- Roderick Centre for Australian Literature and Creative Writing
- Safety and Wellbeing
- Scholarships
- Contextual Science for Tropical Coastal Ecosystems
- Staff
- State of the Tropics
- Strategic Procurement
- Student Equity and Wellbeing
- Student profiles
- SWIRLnet
- TARL
- TESS
- TREAD
- TropEco for Staff and Students
- TQ Maths Hub
- TUDLab
- Unicare Centre and Unicampus Kids
- UAV
- VAVS Home
- Work Health and Safety
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- Pay review
My session has timed out?
If you have been inactive for a period of time, your session may time out. You can click on the link provided in the error message and log back into Online Applications.
Do I provide my street or postal address?
You should provide your current contact address. This will be the address JCU uses to send you information.
What if my visa is still being processed?
If you do not currently hold a visa but intend to or have applied for one, you should indicate the citizenship status based on your visa application.
What if my Country of Birth or Main Language spoken at home is not listed?
Please contact the Student Centre and request that your country of birth or main language at home be added so that you can continue to complete your application.
What if I do not know if I am of Australian Aboriginal or Torres Strait Islander descent?
If you are not sure of your cultural background then answer No. If you do confirm at a later date that you are of Australian Aboriginal or Torres Strait Islander descent, you can update this information using eStudent.
What information is available concerning disability support services, equipment and facilities?
Contact AccessAbility Services for more information.
What do the (CW) / (Extended) mean after the Course Title?
If you are not sure about the course you have selected, please go to Courses & Degrees on the JCU website and view the information provided. If you still need help contact the relevant faculty. Faculty contact information can also be found on Courses & Degrees pages for each individual course.
Once you have submitted your application, you can choose to Print a Cover Sheet immediately. If you forget to print a Cover sheet just go back to the Application Summary Page, click on View the Selected Application and Print the Cover Sheet.
Your application will be assessed as quickly as possible. JCU will contact you if we believe the assessment process will take longer than expected.
You can log into eStudent at any time and check the progress of your application.