Current Students Support Student Success Officers

Student Success Officers

Student Success Officers provide personalised referrals and assistance for all students at JCU, to enable the achievement of personal and educational goals, retention and success at university.

We are your first stop – if you need an answer to a question, start with us!

Appointments are 30 minutes long and are currently offered on campus or remotely via video conferencing.

Being COVID-safe on campus:

  • Do not attend a meeting if you feel unwell or have symptoms of any kind, are in isolation or quarantine, or waiting on a test result
  • Keep your 1.5 metre distance and wear a mask where appropriate
  • Attend your meeting online to reduce transmission risks where necessary

Meet the SSO’s below and once you have discovered who will best fit your needs, feel free to phone, email or book an appointment directly via the links.

Meet our Officers

Photo of Anita Suleman

Anita Suleman

BoSS, GDipEd, GCertEd

Speciality: Education, Social Work and Arts 1st and 2nd Year

Availability: Monday to Thursday, 9:30am to 3pm

Location: Online and Cairns Campus

Book an Appointment

Photo of Natasha Garvey

Natasha Garvey

B.Psych (Hons)

Speciality: Business, Commerce and Law

Availability: Tuesday, Wednesday and Friday 9:30am to 3pm

Location: Online and Cairns Campus

Book an Appointment

Photo of Naya Greenwood

Naya Greenwood

Tropical Health and Medicine

Speciality: 1st and 2nd year

Availability: Monday to Friday 9:30am to 3pm

Location: Online by phone and Cairns Campus

Book an Appointment

Photo of Monique Holland

Monique Holland

BCom Human Resource Management & Management, Cert IV TAE, Dip Ldrshp & Mgt

Speciality: Science and Engineering 1st and 2nd Year

Availability: Monday to Thursday 9:30am to 3pm

Location: Online and Cairns Campus

Book an Appointment

Photo of Chelsea Reynolds

Chelsea Reynolds

BPsy(Hon)

Speciality: Occupational Therapy, Physiotherapy and Speech Pathology 1st Year

Availability: 9:30am to 3pm

Location: Online and Townsville Campus

Book an Appointment

Photo of Ioana Bowden

Ioana Bowden

BSc, MSc, PhD (Chemistry)

cse.studentsupport2@jcu.edu.au

Speciality: Engineering, Mathematics, Physics and Information Technology 1st and 2nd Year

Availability: Monday to Friday 9:30 am to 3 pm

Location: Online and Townsville Campus

Book an Appointment

Photo of Rachel Saunders

Rachel Saunders

College of Business, Law and Governance

rachel.saunders@jcu.edu.au

Speciality: Business and Law 1st Year

Availability: Monday – Friday 9:30 am – 3 pm

Location: Townsville Campus and Online

Book an Appointment

Photo of Sarah Branford

Sarah Branford

College of Arts, Society and Education

sarah.branford@jcu.edu.au

Speciality: Education, Arts and Social Work 1st and 2nd Year

Availability: Monday to Thursday 9:30am to 3pm

Location: Online, Phone and Townsville Campus

Book an Appointment

Photo of Sarah Anderton

Sarah Anderton

Dip(Couns), BA(SocSc), GDipA(Jn & Lng), GCert(CMR)

Speciality: 1st & 2nd yr Psychology, 2nd yr Biomedical, Clinical and Medical Laboratory Sciences, Occupational Therapy, Speech Pathology

Availability: Monday to Friday 9:30am to 3pm

Location: Online and Townsville Campus

Book an Appointment

Photo of Tess Fouracre

Tess Fouracre

MChild&AdolesWelf, GradCertEd(TESOL), BA(Welf&Soc)

Speciality: Vet Science, Pharmacy1st and 2nd Year Occupational Therapy, Physiotherapy and Speech 2nd Year

Availability: Monday to Friday 9:30am to 3pm

Location: Online and Townsville Campus

Book an Appointment