Current Students Support Student Success Officers
Student Success Officers
- Aboriginals and Torres Strait Islanders in Marine Science
- Courses
- Future Students
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Current Students
-
Enrolment
- Enrol online
- New students enrol
- Course Enrolment Planners
- Change course (Variation to Study)
- Return to study (Variation to Study)
- Transfer campus (Variation to Study)
- Withdraw from subjects or your course
- Applying for Credit
- Student Centre and Enrolment Team Contacts
- Enrolment Terminology
- Class Registration
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Fees & Financial Support
- Domestic undergraduate subject fees
- Financial support
- Defer your fees
- Pay your fees
- Student Services and Amenities Fee (SSA Fee)
- Postgraduate subject fees
- Refunds and withdrawal under special circumstances
- Penalties for unpaid fees and late withdrawals
- Incidental & Administration Fees
- Eligibility Conditions for Commonwealth Assistance
- Unique Student Identifier (USI)
- Assessment and results
- Support
- Academic Calendars
- Student Life
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The Learning Centre
- Taking Online Exams
- Services Available
- Getting Started
- Peer Assisted Study Sessions
- Assignments
- Academic Integrity
- Develop Your English
- Maths and Statistics
- Exams
- Short Courses and Workshops
- Downloads and Module Booklets
- Bookings (Peer Advisor)
- Learning in a Virtual Environment
- Learning Online
- Orientation for Intensive Courses
- Forms
- Safety
-
Enrolment
- Research and Teaching
- Partners and Community
- About JCU
- Reputation and Experience
- Celebrating 50 Years
- Academy
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre
- Living on Campus
- Advanced Prawn Breeding Research Hub
- Advanced Analytical Centre
- Applying to JCU
- Alumni
- AMHHEC
- JCU Aquaculture Solutions
- AusAsian Mental Health Research Group
- ARCSTA
- Area 61
- Association of Australian University Secretaries
- Australian/NZ Students
- Australian Lions Stinger Research
- Boating and Diving
- JCU-CSIRO Partnership
- Employability Edge
- Career Ready Plan
- Australian Tropical Herbarium
- Careers at JCU
- Careers and Employability
- Australian Quantum & Classical Transport Physics Group
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- Chancellery
- CMT
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- WHOCC for N&M Education and Research
- College of Medicine and Dentistry
- College of Science and Engineering
- CPHMVS
- COVID-19 Advice
- Centre for Disaster Solutions
- CSTFA
- Cyclone Testing Station
- The Centre for Disaster Studies
- Daintree Rainforest Observatory
- Diploma of Higher Education
- Discover Nature at JCU
- Research Division
- Services and Resources Division
- Education Division
- Division of Tropical Environments and Societies
- Division of Tropical Health and Medicine
- Economic Geology Research Centre
- Elite Athletes
- eResearch
- Environmental Research Complex [ERC]
- Estate
- Financial and Business Services Office
- Fletcherview
- Foundation for Australian Literary Studies
- Gender Equity Action and Research
- GetReady4Uni
- Give to JCU
- Governance
- Information for JCU Cairns Graduates
- Graduate Research School
- Graduation
- Indigenous Education and Research Centre
- Indigenous Engagement
- Indigenous Legal Needs Project
- Inherent Requirements
- IsoTropics Geochemistry Lab
- IT Services
- International Schools
- International Students
- Research and Innovation Services
- JCU Eduquarium
- JCU Events
- JCU Global Experience
- JCU Ideas Lab
- JCU Job Ready
- JCU Motorsports
- JCU Prizes
- JCU Sport
- JCU Turtle Health Research
- Language and Culture Research Centre
- CEE
- LearnJCU
- Library
- Mabo Decision: 30 years on
- National Reconciliation Week
- MARF
- Marine Geophysics Laboratory
- New students
- Off-Campus Students
- Office of the Vice Chancellor and President
- Virtual Open Day
- Orpheus
- Outstanding Alumni
- Parents and Partners
- Pathways to university
- Planning for your future
- Placements
- Policy
- PAHL
- Publications
- Professional Experience Placement
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
- Safety and Wellbeing
- Scholarships
- Contextual Science for Tropical Coastal Ecosystems
- Staff
- State of the Tropics
- Strategic Procurement
- Student Equity and Wellbeing
- Student profiles
- SWIRLnet
- TARL
- TESS
- TREAD
- TropEco
- TQ Maths Hub
- TUDLab
- Unicare Centre and Unicampus Kids
- UAV
- VAVS Home
- Work Health and Safety
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
Student Success Officers are responsible for triaging personalised support across the student lifecycle to both undergraduate and postgraduate students.
We are your first stop – if you need an answer to a question, start with us! We can refer you to the variety of services available to students at JCU.
Select the campus you are studying on below and then find a Student Success Officer that understands your study area and discipline. You can directly book a 30-minute appointment, either face to face on campus, or remotely via video conferencing. We are available Monday to Friday 9:30am to 3pm in all study periods.
Meet our Officers
Speciality: Education, Social Work and Arts Availability: Monday to Thursday, 9:30am to 3pm Email: [email protected] Phone: 07 4232 1484 Location: Cairns Campus, Building A4, Office 137
Speciality: Business, Commerce and Law Availability: Tuesday, Wednesday and Friday 9:30am to 3pm Email: [email protected] Phone: 07 4232 1087 Location: Cairns Campus, Building A1, Office 227
Speciality: Nursing and Health Sciences Availability: Monday to Friday 8:30am to 2.45pm Email: [email protected] Phone: 07 4232 1109 Location: Cairns Campus, Building A2, Office 022B Also supporting Mount Isa & Mackay Nursing
Speciality: Engineering, Science and Information Technology Availability: Monday, Tuesday, Thursday and Friday 7:45am to 3.30pm Email: [email protected] Phone: 07 4232 1281 Location: Cairns Campus, Building A2, Office 119 Also supporting Townsville Information Technology
Anita Suleman
Natasha Garvey
Naya Greenwood
Siarne Way
Speciality: Speech Pathology and Health Sciences Availability: Monday to Friday 9:00am to 3pm Email: [email protected] Phone: 07 4781 6113 Location: Townsville Campus, Building 39, Office 253 Speciality: Engineering, Mathematics, Physics and Information Technology Availability: Monday to Friday 9:30am to 3pm Email: [email protected] Phone: 07 4781 4754 Location: Townsville Campus, Building 15, Office 109 Speciality: Business and Law Availability: Monday , Tuesday, Thursday and Friday 9:30am – 3pm Email: [email protected] Phone: 07 4781 4163 Location: Townsville Campus, Building 28, Office Level 2
Speciality: Nursing & Midwifery Availability: Monday to Friday 9:00am to 3:30pm Phone: 07 4781 4831 Email: [email protected] Location: Townsville Campus. Building 25, Office 109
Speciality: Science Availability: Tuesday to Thursday 9:00am to 3.30pm Email: [email protected] Phone: 07 4781 4875 Location: Townsville Campus, Building 34, Office 236
Speciality: Education, Social Work and Arts Availability: Monday to Friday 8am to 3pm Email: [email protected] Phone: 07 4781 5974 Location: Townsville Campus, Building 4, Office 141
Speciality: Health Sciences Availability: Monday to Friday 8:30am to 2:50pm Email: [email protected] Phone: 07 4781 5005 Location: Townsville Campus, Building 39, Office 008
Speciality: Health Sciences Availability: Monday to Friday 9:00am to 3.30pm Email: [email protected] Phone: 07 4781 6591 Location: Townsville Campus, Building 94-009
Chelsea Reynolds
Ioana Bowden
Rachel Saunders
Tess Fouracre
Nick Archer
Trina Jackson
Karlee Bezanson
Helen Walls
Being COVID-safe on campus:
- Do not attend a meeting if you feel unwell or have symptoms of any kind, are in isolation or quarantine, or waiting on a test result
- Keep your 1.5 metre distance and wear a mask where appropriate
- Attend your meeting online to reduce transmission risks where necessary