Current Students Support Student Success Officers
Student Success Officers
- Future Students
- JCU Global Experience
- International Students
- Student experience
- Open Day
- How to apply
- Pathways to university
- Living on Campus
- Courses
- Publications
- Mature students
- Scholarships
- Fees and financial support
- Entry options
- JCU Families
- JCU Heroes Programs
- Aboriginal and Torres Strait Islander in Marine Science
- Elite Athletes
- Defence
- AI@JCU
- AALL
-
Current Students
- Current International students
-
Enrolment
- Enrol online
- New students enrol
- Course Enrolment Planners
- Change course (Variation to Study)
- Return to study (Variation to Study)
- Transfer campus (Variation to Study)
- Withdraw from subjects or your course
- Applying for Credit
- Student Centre and Enrolment Team Contacts
- Enrolment Terminology
- JCU Flex FAQs
-
Fees & Financial Support
- Domestic undergraduate subject fees
- Financial support
- Defer your fees
- Pay your fees
- Student Services and Amenities Fee (SSA Fee)
- Postgraduate subject fees
- Commonwealth Prac Payment
- Refunds and withdrawal under special circumstances
- Penalties for unpaid fees and late withdrawals
- Incidental & Administration Fees
- Eligibility Conditions for Commonwealth Assistance
- Unique Student Identifier (USI)
- Class Registration
- Assessment and results
- Support
- Academic Calendars
- Student Life
- Learning Online
- The Learning Centre
- Forms
- Safety
- Student Ambassador Program
- New students
- JCU Orientation
- LearnJCU
- Placements
- EDQS
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- Graduation
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- Safety and Wellbeing
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- Professional Experience Placement
- Employability Edge
- Art of Academic Writing
- Art of Academic Editing
- Careers and Employability
- Student Equity and Wellbeing
- Career Ready Plan
- Careers at JCU
- Partners and Community
- Alumni
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- About JCU
- Reputation and Experience
- Chancellery
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- Academy
- Indigenous Engagement
- Education Division
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- Research and Innovation Services
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre (AgTAC)
- Advanced Analytical Centre
- AMHHEC
- Aquaculture Solutions
- AMHRA
- JCU Digital Wellbeing Group
- ARCSTA
- Lions Marine Research Trust
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- Clinical Psychedelic Research Lab
- Centre for Tropical Biosecurity
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- CMT
- Centre for Disaster Solutions
- CSTFA
- Cyclone Testing Station
- The Centre for Disaster Studies
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- Fletcherview
- JCU Eduquarium
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- Estate
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- Staff
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- Cyber Security Hub
- Association of Australian University Secretaries
- Services and Resources Division
- Environmental Research Complex [ERC]
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- Indigenous Legal Needs Project
- Inherent Requirements
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- IT Services
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- Library
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- PAHL
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- RDIM
- Researcher Development Portal
- Roderick Centre for Australian Literature and Creative Writing
- Contextual Science for Tropical Coastal Ecosystems
- State of the Tropics
- Strategic Procurement
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- TUDLab
- VAVS Home
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- JCU Respect
- Pay review
The Student Success team provides a free personalised service supporting undergraduate and post graduate students at JCU Australia.
We support students in all study modes; internal, external and flex.
Our support includes:
- Supporting study progress during the study period.
- Assessing personal challenges and developing a plan with the student to overcome them.
- Providing referrals to appropriate specialist services at JCU and in the community.
- Helping with JCU policies and administrative tasks relevant to study or assessment.
There is no limit on the number of visits, contacts or appointments you can have with our Team. We are always available and welcome your enquiries!
Book an appointment
Alicia Payne
Specialty: Science and Veterinary Science Location: Townsville Campus, 32. 121
Anita Suleman
Specialty: Education, Social Work and Arts Location: Cairns Campus, A4. 137
Ebony Allen-Ankins
Specialty: Engineering Location: Townsville Campus, 32. 123
Helen Walls
Specialty: Occupational Therapy, Physiotherapy, Speech Pathology, Sport & Exercise Science Location: Townsville Campus, 94. 009
Karlee Bezanson
Specialty: Pharmacy, Biomedical Science & Psychology Location: Townsville Campus, 94. 019
Matt Kennedy
Specialty: Business, Law, Governance and IT Location: Cairns Campus, A1. 227
Natalie O'Neill
Specialty: Nursing & Midwifery Location: Cairns Campus, A2. 119
Tara Latter
Specialty: Arts and Social Work Location: Townsville Campus
Lily Glendenning
Specialty: Business, Law and Governance Location: Townsville Campus, 27, Level 1 *Phone for access.
Liz Bertram
Specialty: Nursing and Midwifery Location: Townsville Campus
Ioana Bowden
Specialty: College of Health Sciences, College of Science and Engineering & College of Medicine and Dentistry Location: Townsville Campus, 43. 117
Anita Suleman
Specialty: College of Arts, Society, and Education and College of Business, Law and Governance Location: Cairns Campus, A4. 137
To find out about our Success Officers, select the discipline area you are studying below. To contact the relevant staff member for you go to the Book an Appointment drop down above.