Student forms

Most of our forms are in Adobe Acrobat format (file extension .pdf). To view them, you need the free Acrobat Reader software, which is available for Macintosh and Windows platforms.

Contact the Student Centre if you are not sure what form you should be filling out. Remember, when you are completing an application form make sure you read the form properly, fill out all sections, include any supporting documents (certified if requested) and submit it to the address indicated on the form.

Academic record

For information about obtaining an academic record, go to academic records. This page details how to the request your record, the cost and the processing times.

• Official academic record

Apply to study

For information about applying to study, visit our Apply to JCU website.

• Application to study at JCU

• Enhanced study for exceptional secondary school students

• Academic referee's report

• Home Institution Approval for Cross Institutional Study at JCU

• Additional Supporting Documentation Required

Campus transfer

Go to our website for more information transferring campus or to participate in the inter-campus mobility program.

• Campus transfer

• Intercampus mobility

Enrolment

For information about enrolling, returning to study, course transfers, credit for previous study and taking a break from studies, see our enrolment website.

• Credit for previous study (advanced standing)

• Course transfer (undergraduate)

• Course transfer (postgraduate)

• Leave of absence

• Outbound cross institutional study

• Return to study

• Withdraw from your course

Exams, results and academic progression

For information about assessment, exams, results and academic progression, visit our exams and results website.

• Defer an examination

• Deferring an examination - Medical Certificate

• Special consideration

• Appeal of final subject result

• Statement of reasons

• Record of academic progression meeting

• Statutory Declaration

• Verify JCU Documents

Fees and Financial Support

For information about fees, refunds, withdrawals and student loans, visit our fees and financial support website.

• Refund of subject fees/withdrawal without financial penalty

• Refund of international fees/withdrawal without financial penalty

• Refund of overpayment or credit balance

  • If you know your JCU login please click on the above link to access the secure online form.
  • If you do not remember your JCU login details, please contact the Student IT Helpdesk on +61 7 4781 5500.
  • If you require further assistance please contact student.financeofficer@jcu.edu.au.

• OS-HELP Loan Application

• Student loan application

Graduation

For more information about graduation and hiring an academic dress visit the graduation website.

• Apply to graduate

• Apply to graduate (Singapore students)

• Application for Australian Higher Education Graduation Statement

• Purchase/hire PhD or Doctoral academic dress

• Request for a replacement JCU award (certificate/testamur)

Personal details and student ID cards

Go to our website for more information about updating your personal details or requesting a student ID card.

• Update personal details

• Student identification (ID) card

Student feedback and complaints

More information about submitting feedback, including a range of different channels, and the process for submitting both informal and formal complaints is available on the feedback and complaints website.

• Student feedback form - online version

• Student complaint form - online version

If you are unable to use the online form, please download one of the fillable PDF versions - ensuring you save it prior to completing.

• Student feedback form - PDF

• Student complaint form - PDF