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Student forms

Most of our forms are in Adobe Acrobat format (file extension .pdf). To view them, you need the free Acrobat Reader software, which is available for Macintosh and Windows platforms.

Contact the Student Centre if you are not sure what form you should be filling out. Remember, when you are completing an application form make sure you read the form properly, fill out all sections, include any supporting documents (certified if requested) and submit it to the address indicated on the form.

If you are requesting documents to be sent internationally, please check the Australia Post website for information as there are some mail delays due to the COVID-19 situation globally.

Academic record

For information about obtaining an academic record, go to academic records. This page details how to the request your record, the cost and the processing times.

Appeals

Please ensure you carefully read through the Appeals and Submitting Appeal webpages, Policies and Procedures before submitting an application.

Apply to study

For information about applying to study, visit our Apply to JCU website.

Campus transfer

Go to our website for more information transferring campus or to participate in the inter-campus mobility program.

Enrolment

For information about enrolling, returning to study, course transfers, credit for previous study and taking a break from studies, see our enrolment website.

Exams, results and academic progression

For information about assessment, exams, results and academic progression, visit our exams and results website.

Notification of Extenuating Circumstances

The Notification of Extenuating Circumstances form can be used as supporting documentation in addition or in place of other evidence (like a medical certificate and/or letter from a health professional (including mental health practitioners) which may have been required in the past.  Students must attach their Notification of Extenuating Circumstances receipt to applications for assessment extensions; missed attendance at a compulsory class; deferred exam applications; special consideration requests and withdrawal without financial and/or academic penalty

This form does not replace the application process relevant to your circumstances and is not a guarantee your application will be successful.

Once you have completed the form, you will receive an email copy which you will need to attach, along with and any other relevant evidence to your application for:

  • Missed compulsory classes
  • Assessment extensions
  • Special Consideration
  • Deferred Exams
  • Withdrawal without Financial and/or Academic Penalty

Notification of Extenuating Circumstances Form

Fees and financial support

For information about fees, refunds, withdrawals and student loans, visit our fees and financial support website.

Graduation

For more information about graduation and hiring an academic dress visit the graduation website.

Personal details and student ID cards

Go to our website for more information about updating your personal details or requesting a student ID card.

Student feedback and complaints

More information about submitting feedback, including a range of different channels, and the process for submitting both informal and formal complaints is available on the feedback and complaints website.

If you are unable to use the online form, please download one of the fillable PDF versions - ensuring you save it prior to completing.

Student travel

JCU will meet certain costs relating to approved University related travel by enrolled students of the University. Approval for incurring these costs can only be given by the relevant financial delegate.

Higher Degree and Final Year Honours Students

Higher degree and final year Honours students proposing to embark on University travel must have a travel request raised within the Travel Expense Management System and travel booked using the Travel Management Company. Students are entitled to claim approved ‘reasonable’ actual travel expenses or travel allowances for the period spent on official University business.

Postgraduate Students

Postgraduate students proposing to embark on University travel must have a travel request raised within the Travel Expense Management System and travel booked using the Travel Management Company. Postgraduate Students are entitled to claim approved 'reasonable' actual travel expenses or travel allowances for the period spent on official University business. Postgraduate students may be eligible to apply for a JCU Corporate Credit Card for the payment of expenses incurred while travelling.

Undergraduate Students

Individual Organisational Units (ORGUs) may meet the cost of transport for other enrolled students attending compulsory excursions or camps that are prescribed as an integral part of a course of study. Students who are required to travel away from their home Campus must have a travel request raised within the Concur Travel Expense Management System and travel booked using the Travel Management Company.

All students should read and abide by the JCU Travel website guidelines, policies and procedures when planning, booking and undertaking University related travel (login required).