- Students
- Students Homepage Portal to access all online services
- Student Email Access your student email
- LearnJCU Subject outlines and materials, assessment information, lecturer announcements
- eStudent Course applications, subject enrolment, finances, results and graduation
- Students Online Textbook lists, exam timetables and printing payments
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Staff
- Staff Homepage Portal to access all online services
- Staff Email Access your staff email
- My HR OnlinePay, leave, timesheets and personal details
- LearnJCU Subject outlines and materials, assessment information, lecturer announcements
- Staff Online Finance, reporting, organisational, academic and other applications
- Concur Travel requests, bookings, expenses and credit cards
- Alumni
Refunds and withdrawal under special circumstances
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Support
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Enrolment
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Fees & Financial Support
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Exams & Results
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Important Dates
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Student Life
- Forms
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The Learning Centre
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Safety
Students Fees & Financial Support Refunds and withdrawal under special circumstances
You may request a refund of credit balance or fee withdrawal under special circumstances depending on your situation.
Refund for overpayment or credit balance
Domestic Students
- Online Application for refund (Domestic students). This will require you to log in with your jc number and password.
- If your log in has expired, please contact IT Help Desk to have it reset
- Alternatively complete the Application for refund (Domestic students)
International Students
Withdraw under special circumstances
If you have withdrawn from a subject after the census date, due to special circumstances which were beyond your control, you can apply for a subject fee refund/removal of your HELP debt. You will need to provide supporting documents when you apply. Find important information about applying and the relevant application forms here.