Types of sanctions

NameDescriptionHow to remove SanctionHold
Academic ExclusionPrevents enrolment of students excluded for academic reasons. May prevent student Scholarship  paymentA student who has been excluded from a course for unsatisfactory academic performance  will not be permitted to continue their course, nor transfer to a course with the same inherent requirements.  The student may apply for admission into other courses. This sanction is applied to a specified course and will not prevent a student from applying for other courses, other than those with the same inherent requirements.
  • Prevent Enrolment
  • Prevent Offer
  • Prevent Study Plan Amendment
  • May prevent student Scholarship payment
Academic SuspensionPrevents enrolment of students who are suspended for academic reasons. May prevent student Scholarship  paymentStudents may be suspended from a course for a period of 12 months for unsatisfactory academic performance. Once that period has passed, the student is permitted to continue in the course.  This sanction is applied to a specified course and will not prevent a student from applying for other courses.
  • Prevent Enrolment
  • Prevent Study Plan amendment
  • May prevent student Scholarship payment
ATO Tax File Number MismatchATO Tax File Number Mismatch, that is the student's name, personal details or TFN listed with JCU do not match with records held by the Australian Tax OfficeApplicable students are emailed instructions on how to update their personal details with either the ATO or JCU.  If not corrected by the required date (28 days after census date), the student will be  withdrawn from their enrolment, unless they have made upfront payment, as they cannot defer their fees.
  • Prevent Enrolment
  • Prevent Graduation
  • Withhold Academic Transcript
  • Withhold Student Results
Breach of Sponsorship TermsBreach of Sponsorship Terms when  payment has not been received from a sponsorThis sanction will be removed once JCU receives payment from your registered sponsor. We suggest students contact their sponsors for further information.
  • Prevent Enrolment
  • Prevent Graduation
  • Withhold Academic Transcript
  • Withhold Student Results
Cancellation International StudentCancellation of International Student due to unpaid tuition feesContact the Student Centre
  • Warning - Prevent Enrolment
  • Warning - Prevent Graduation
  • Warning - Withhold Academic Transcript
  • Warning - Withhold Student Results
Exam - Photographic IDFailure to present photographic ID at examinationContact the Student Centre
  • Prevent Graduation
  • Withhold Academic Transcripts
  • Withhold Student Results
Failed 50% of subjectsMust pass 50% or more in each TPIn accordance with the Academic Progression Policy and Unsatisfactory Academic Performance Procedure the student must pass 50% or more in each Teaching Period to improve their course GPA above 2.50
  • Warning - Progression conditions
FEE-HELP Balance FlagStudent has less than 40% of their maximum Fee Help entitlement leftDepending on the fee liability of the  current course this sanction may not have any impact.  However if studying a tuition fee paying course the student may not be eligible to defer payment of further fees for that course. Students should contact the Student Centre for more information.
  • Warning - Prevent Study Plan
  • Amendment
  • Other restrictions may have been made to the student's record if close tot he maximum entitlement
Foreign Govt FundingInternational Finance Flag for Foreign Govt Funding e.g U.S. Federal Aid recipientsThis sanction is not able to be removed, it is a warning only sanction.
  • None - information only
LearnJCU AccessLearnJCU Access Disabled - displays if a student has an overdue debt or have not provided proof of Australian CitizenshipContact the relevant Student Centre if you have an overdue debt.
Provide proof of citizenship to ecteam@jcu.edu.au
  • Prevent Graduation
  • Withhold Academic Transcript
  • Withhold Student Results
  • Prevent LearnJCU Access
Pass core subjectMust pass failed core subject at next attempt.In accordance with the Academic Progression Policy and Unsatisfactory Academic Performance Procedure the student must pass specified core subject/s at next attempt or the student will be suspended/excluded from the course
  • Warning - Progression conditions
  • Stops Student Scholarship Payment
Require Proof of Australian Citizenship or Permanent ResidencyEvidence of Australian Citizenship or Permanent Residency has not been providedEmail a scanned copy of your Australia passport ID page, Australian Citizenship Certificate or Permanent Residency Visa approval to ecteam@jcu.edu.au.
  • Prevent Enrolment
  • Withhold Student Results
Restricted EnrolmentCannot change enrolment without permissionContact  enrolments@jcu.edu.au
  • Prevent Study Plan Amendment in the course to which the sanction is attached
Restrictions by Director of SSDRestrictions applied by the Director, Student ServicesContact the Student Centre
  • Prevents Enrolment
  • Prevents Graduation
  • Prevents Offer
  • Prevents Admission
Student Debtor - Defaulted DebtStudent Debtor - Defaulted Debt
Payment Plan Default. May prevent student Scholarship  payment
Make payment via one of the methods available.  Debts will be cleared  the next business day after payment is made.The sanction will be lifted within 24 hours of the debt being cleared in the student system.
  • Warning - Prevent Enrolment
  • Warning - Prevent Graduation
  • Warning - Prevent Study Plan Amendment
  • Warning - Withhold Academic Transcript
  • Warning - Withhold Student Results
  • Warning - Prevent Payment by Installment
  • May prevent student Scholarship payment
Student Debtor - Exam Admin FeeUnpaid Examination Administration FeeMake payment via one of the methods available.  Debts will be cleared  the next business day after payment is made.The sanction will be lifted within 24 hours of the debt being cleared in the student system.
  • Prevent Enrolment
  • Prevent Graduation
  • Withhold Academic Transcript
  • Withhold Student Results
Student Debtor - LibraryUnpaid Library late return fee, fine or charge. May prevent student Scholarship  paymentMake payment at the Library Service Desk.  The sanction will be lifted within 48 hours of the fine being cleared in the Library System.
  • Prevent Graduation
  • Withhold Academic Transcript
  • Withhold Student Results
  • May prevent student Scholarship payment
Student Debtor - Partner Tuition FeesUnpaid Student Tuition Fees - Partner Institution.  May prevent student Scholarship  paymentMake payment to your institution via one of the methods available. The sanction will be lifted once the debt is cleared.
  • Prevent Enrolment
  • Prevent Graduation
  • Withhold Academic Transcript
  • Withhold Student Results
  • May prevent student Scholarship payment
Student Debtor - School ChargeUnpaid debt to a school or College.Make payment via one of the methods available.  Debts will be cleared  the next business day after payment is made.The sanction will be lifted within 24 hours of the debt being cleared in the student system.
  • Prevent Enrolment
  • Prevent Graduation
  • Withhold Academic Transcript
  • Withhold Student Results
Student Debtor - SSA FeeUnpaid Student Services and Amenities Fee. May prevent student Scholarship  paymentMake payment via one of the methods available.  Debts will be cleared  the next business day after payment is made.The sanction will be lifted within 24 hours of the debt being cleared in the student system.
  • Prevent Enrolment
  • Prevent viewing of results
  • Prevent Graduation
  • Prevent printing Academic Transcript
  • May prevent student Scholarship payment
Student Debtor - Student LoanUnpaid Student Loan Installments.Make payment via one of the methods available.  Debts will be cleared  the next business day after payment is made.The sanction will be lifted within 24 hours of the debt being cleared in the student system.
  • Prevent Enrolment
  • Prevent Graduation
  • Withhold Academic Transcript
  • Withhold Student Results
Student Debtor - Tuition FeesUnpaid Student Tuition Fees. May prevent student Scholarship  paymentMake payment via one of the methods available.  Debts will be cleared  the next business day after payment is made.The sanction will be lifted within 24 hours of the debt being cleared in the student system.
  • Prevent Enrolment
  • Prevent viewing of results
  • Prevent Graduation
  • Prevent printing Academic Transcript
  • May prevent student Scholarship payment
Student Debtor - Uni AccommodationUnpaid Accommodation Debt - University Halls of ResidenceMake your accommodation payment as you normally would. If the sanction hasn't been lifted within 48 hours of making payment please visit the Student Enquiry Centre with a copy of your receipt.
  • Prevent Enrolment
  • Prevent Graduation
  • Withhold Academic Transcript
  • Withhold Student Results
Student Debtor - Written Off DebtPrevious student debt has been Written Off. May prevent student Scholarship  paymentMake payment via one of the methods available.  Debts will be cleared  the next business day after payment is made.The sanction will be lifted within 24 hours of the debt being cleared in the student system.
  • Prevent Enrolment
  • Prevent Graduation
  • Withhold Academic Transcript
  • Withhold Student Results
  • May prevent student Scholarship payment
Student Misconduct Uni ExclusionPrevents enrolment and graduation of students excluded from the University for student misconduct reasons.  Stops scholarship payments being made to the studentContact the Student Centre
  • Prevent Enrolment
  • Prevent Graduation
  • Prevent Offer
  • Prevent Study Plan Amendment
  • Stop Student Scholarship Benefit Payment
Student Misconduct Uni SuspensionPrevents enrolment and graduation of students suspended from the University for student misconduct reasons.   Stops scholarship payments being made to the studentContact the Student Centre
  • Prevent Enrolment
  • Prevent Graduation
  • Prevent Offer
  • Prevent Study Plan Amendment
  • Stop Student Scholarship Benefit Payment
Tax File Number PendingStudent has submitted Unique Reference Number of TFN request and is required to provide TFN within 28 days of first subject census dateProvide your TFN within 28 days of first subject census date or your entolment will be withdrawn.  Refer to emails from the Student Finance team
  • Warning - Prevent Enrolment
  • Warning - Prevent Government Assistance Form Approval
Temporary Enrolment HoldTemporarily prevents enrolment for students affected by course structure changesContact  enrolments@jcu.edu.au - your study plan needs to be reviewed before you can enrol in any future subjects
  • The sanction prevents enrolment via eStudent