Types of sanctions
A sanction may be applied to your student record for a variety of reasons throughout your studies. Don't worry, in many cases sanctions can be resolved by completing a required action or providing additional information.
The information below explains the different types of sanctions, what they mean, how they may affect you, and the steps you can take to have them removed where applicable.
Sanction Name (Code) | Description | Student Information | What does the sanction do? |
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Sanctions related to mandatory requirements | |||
Academic Integrity Module (ACI) | Academic Integrity Module not completed | Log into LearnJCU and complete the Academic Integrity Module. |
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JCU Respect Module (JCR) | JCU Respect Module not completed | Log into LearnJCU and complete the JCU Respect Module. |
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Govt Assistance form not approved (GAF) | Govt Assistance form (GAF) not created or status not approved | You will not be able to enrol in any subjects until you log into MyStudentand complete the Request for Commonwealth Support and HECS-HELP form for your course. If studying JCU Prep, you will need to complete the FEE-FREE Uni Ready form. |
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USI Number Mismatch (USI) | Unique Student Identifier Mismatch or Invalid | A USI Number Mismatch sanction may be applied if you have not provided your Unique Student Identifier (USI) to JCU, or if your USI, name, or personal details do not match the records held by the USI Registry Office. If this occurs, we'll email you with instructions to provide your USI or update your details with JCU or the USI Registry Office. Please respond as soon as possible. If a valid USI is not provided by the census date, or the mismatch is not resolved within 42 days of census date, you may not be eligible for Commonwealth assistance or fee deferral. In some cases, your enrolment may be withdrawn unless you are studying as a Domestic Fee-Paying or International student and have paid your fees upfront. If you need help, please follow the instructions in your email or contact the Student Centre, we are here to help. |
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USI Number Mismatch (USM) | Unique Student Identifier Mismatch (International Student) | A USI Number Mismatch sanction may be applied if you have not yet provided your Unique Student Identifier (USI) to JCU, or if the name, personal details, or USI recorded in your JCU student record do not match the details held by the USI Registry Office. If this applies to you, we'll email you with instructions on how to provide your USI or update your details with either JCU or the USI Registry Office. It's important to respond as soon as possible. If a valid USI is not provided you will not be eligible to receive your Award. If you need help, please follow the instructions in your email or contact the Student Centre, we are here to help. |
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USI Required (SIA) | Must provide Unique Student Identifier | Please provide your Unique Student Identifier (USI) to JCU. Instructions on how to do this are available here. If you need assistance with the process, the Student Centre is here to help. |
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Requires Proof of Aust Cit or Perm Res (CIT) | Requires Proof of Australian Citizenship or Permanent Residency | We need to receive evidence of your Australian Citizenship or Permanent Residency to finalise your student record. Please email a scanned copy of your Australian passport ID page, Australian Citizenship Certificate, or Permanent Residency visa approval to studentfinance@jcu.edu.au |
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Professional Experience Placement (PPR) | Professional Experience Placement Requirements not met | Some of your mandatory pre-placement requirements and/or documents are still outstanding. Please submit the remaining documents to the Professional Placement Unit as soon as possible. If you need help, the team is available to support you. |
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Sanctions related to Enrolment and Progression | |||
Student Learning Entitlement (SLE) | Within 1.5 EFTSL of SLE Entitlement | You have less than 1.5 EFTSL of Student Learning Entitlement left – this is equivalent to 36 CP at JCU. Once your SLE is consumed you may not be eligible to be Commonwealth Supported for further studies. Refer to this SLE & HELP Balance information or contact enrolments@jcu.edu.au for more information. |
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Temporary Enrolment Hold (TEH) | Temporarily prevents enrolment for students affected by course structure changes | Your study plan needs to be reviewed before you can enrol in any future subjects. Contact enrolments@jcu.edu.au for further information. |
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Academic Exclusion (ACX) | Prevents enrolment of students excluded for academic reasons | You have been excluded from a specified course for unsatisfactory academic performance. This means you will not be permitted to continue study in this course, nor transfer to a course with the same inherent requirements. This exclusion applies only to this course and does not prevent you from applying for other courses with different inherent requirements. If you believe there are circumstances that should be considered, you have the right to seek a review or appeal under the Student Review and Appeals Policy and the Academic and Statutory Decisions Review and Appeal Procedure. |
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GPA Warning (P50) | Must pass greater than 50% in each teaching period | You must pass more than 50% of the credit points you complete in each teaching period and work towards improving your GPA above 2.50 to remain enrolled in your course. If you're finding your studies challenging, support is available, and we encourage you to seek assistance as early as possible. |
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Pass core subject (APS) | Must pass failed core subject at next attempt. | You must successfully complete a failed core subject at your next attempt to remain enrolled in your course. Support is available to help you prepare and succeed, so we encourage you to seek assistance early if needed. |
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List 3 subject fail (AP3) | Must pass first attempt of all future year levels listed in List 3. | You must pass your first attempt of all future year-levels listed in List 3 of the Academic Progressions Policy to remain enrolled in your course. If you're finding your studies challenging, support is available, and we encourage you to seek assistance as early as possible. |
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Restricted Enrolment (RE) | Cannot change enrolment without permission | Contact enrolments@jcu.edu.au for more information and to assist with your enrolment. |
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Intervention Plan Required (IPR) | Must comply with Intervention Plan | You are required to complete an Academic Self-Assessment to identify services to help you achieve your study goals. If you no longer have the ‘Intervention Plan Required’ email sent to you, the Student Centre is here to help and can forward you the form link. |
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Academic Intervention (API) | Must comply with Intervention Strategy | You are required to complete an Academic Self-Assessment and attend an International Student Intervention Plan Appointment to discuss services and a strategy to help you achieve your study goals. If you no longer have the ‘Intervention Plan Required’ email sent to you, contact the team at enrolments@jcu.edu.au . |
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LANTITE Required (LNT) | LANTITE Monitoring | You need to demonstrate an attempt of the LANTITE before being able to enrol in ED2491 |
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Sanctions related to Fees and Finances | |||
HELP Balance Flag (FHL) | Combined HELP Balance Below 20% | You have less than 20% of your HELP Limit remaining. Once the limit is consumed you may not be eligible to defer payment of further Student Contributions or Tuition fees for your course. Refer to the SLE & HELP Balance information or contact enrolments@jcu.edu.au for more information. |
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ATO Tax File Number Mismatch (TFN) | ATO Tax File Number Mismatch | Your name, personal details, or Tax File Number (TFN) recorded at JCU do not match the information held by the Australian Taxation Office (ATO). We've emailed instructions on how to update your details with JCU or the ATO. Please act as soon as possible to avoid impacts on your studies. If the mismatch is not resolved within 28 days of your census date, you may be withdrawn from your subjects unless your fees have been paid upfront. If you need assistance, please follow the instructions in your email or contact StudentFinance@jcu.edu.au for support. |
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Tax File Number Pending (ATO) | Student has submitted Unique Reference Number of TFN request and is required to provide TFN within 28 days of first subject census date | To keep your enrolment active, please provide your TFN within 28 days of the census date for your first subject. Check your emails from the Student Finance team for instructions on what you need to do or contact StudentFinance@jcu.edu.au if you need help. |
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Student Debtor - SSA Fee (SSA) | Unpaid Student Services and Amenities Fee | Please make payment of your unpaid Student Services and Amenities Fee using one of the available payment methods. Once payment is received and applied to your student account, the debt will normally be cleared on the next business day, and the sanction will be removed within 24 hours. If you need assistance with payment options or have questions about your account, the Student Centre is here to help. |
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Student Debtor - Tuition Fees (TUI) | Unpaid Student Tuition Fees | Please make payment of your unpaid Tuition Fees using one of the available payment methods. Once payment is received and applied to your student account, the debt will normally be cleared on the next business day, and the sanction will be removed within 24 hours. If you need assistance with payment options or have questions about your account, the Student Centre is here to help. |
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Student Debtor - Partner Tuition Fees (TUP) | Unpaid Student Tuition Fees - Partner Institution | Please make payment of your outstanding tuition fees to your institution via one of the methods available. The sanction will be lifted once the debt is cleared. |
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Student Debtor - Uni Accommodation (ACC) | Unpaid Accommodation Debt - University Halls of Residence | Please make your accommodation payment. If the sanction has not been lifted within 48 hours of making payment please provide the Student Centre with a copy of your receipt. |
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Student Debtor - School Charge (SCH) | Unpaid school or College charge. | Please make payment of your outstanding College charge using one of the available payment methods. Once your payment has been received and applied to your student account, the debt will normally be cleared on the next business day, and the sanction will be removed within 24 hours. If you need assistance with payment options or have questions about your account, the Student Centre is here to help. |
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Student Debtor - Written Off Debt (WOF) | Previous Student Debt Written Off | To clear this debt, please make a payment through MyStudent or by contacting the Student Centre to pay in person or over the phone. After payment, email a copy of your receipt, including your student number, to StudentFinance@jcu.edu.au. Once the payment has cleared to your student account, the written-off debt will be reversed and the sanction will be removed. If you need assistance, please contact the team for support – StudentFinance@jcu.edu.au. |
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CPP Overpayment (CPO) | Commonwealth Prac Payment Overpayment | An overpayment of Commonwealth Prac Payment has been identified and will need to be repaid to the University. If you have any questions or need information on your repayment options, please contact the Student Finance team at StudentFinance@jcu.edu.au |
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Breach of Sponsorship Terms (SPT) | Breach of Sponsorship Terms | Payment has not been received from your Sponsor, breaching the terms of the sponsorship. This sanction will be removed once JCU receives payment from your registered sponsor. We encourage you to contact your sponsor or email StudentFinance@jcu.edu.au for further information. |
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Cancellation International Student (ICN) | Cancellation of International Student due to unpaid tuition fees | If you have questions or need more information, please contact the Student Centre at enquiries@jcu.edu.au. |
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Other Sanctions | |||
Restrictions by Director of SSSD (DIH) | Restrictions applied by the Director of Student Services & Support | If you have questions or need more information, please contact the Student Centre at enquiries@jcu.edu.au. |
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Student Misconduct Uni Exclusion (SJX) | Prevents enrolment and graduation of students excluded from the University for student misconduct reasons | If you have questions or need more information, please contact the Student Matters team at StudentMatters@jcu.edu.au. They can help explain what this means for you and what steps may be available. |
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Student Misconduct Uni Suspension (SJS) | Prevents enrolment and graduation of students suspended from the University for student misconduct reasons | If you have questions or need more information, please contact the Student Matters team at StudentMatters@jcu.edu.au. They can help explain what this means for you and what steps may be available. |
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Return Security Card to Brisbane Campus (RSB) | Prevents graduation and access to results until Security Card is returned to Brisbane Campus | Return your Security Card to the Brisbane campus immediately. |
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JCU Brisbane Library - non return items (JBL) | Non Return Items to JCU Brisbane Library | You will need to return your item from the Library to the Brisbane Campus immediately and pay any return fees, fines or charges before this sanction can be removed. |
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LearnJCU Access Disabled (LEA) | LearnJCU Access Disabled | You have an outstanding debt with JCU Singapore. Please contact the JCU Singapore Student Centre to discuss payment arrangements. |
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