Types of sanctions
There are a variety of different sanctions that may apply to you at some point throughout your degree. A summary of these different types of sanctions and an explanation of what these mean can be found below.
Name | Description | Student Text | What does it do? |
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ACI | Academic Integrity Module | You have outstanding Academic Integrity Modules in LearnJCU. |
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JCR | JCU Respect Module | You have an outstanding JCU Respect Module to complete in LearnJCU. |
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FEE-HELP Balance Flag | FEE-HELP Balance Below 40% | You have less than 40% of your maximum Fee Help entitlement remaining. If studying a tuition fee paying course, you may not be eligible to defer payment of further fees for that course. Contact the Student Centre for more information. This sanction does not currently apply if you are admitted to a Commonwealth Supported place, but will remain on your record in case of future study. |
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LearnJCU Access Disabled | LearnJCU Access Disabled | You have been sanction because you either have an overdue debt or you have not provided proof of your Citizenship or Residency. Contact the Student Centre if you have an overdue debt. Provide proof of citizenship or residency to [email protected] |
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Requires Proof of Aust Cit or Perm Res | Requires Proof of Australian Citizenship or Permanent Residency | Evidence of Australian Citizenship or Permanent Residency has not been provided. Email a scanned copy of your Australia passport ID page, Australian Citizenship Certificate or Permanent Residency Visa approval to [email protected] |
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Restrictions by Director of SSD | Restrictions applied by the Director of Student Services | Email the Student Centre at [email protected] |
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Student Misconduct Uni Exclusion | Prevents enrolment and graduation of students excluded from the University for student misconduct reasons | Email
the Student Centre at [email protected] |
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Student Misconduct Uni Suspension | Prevents enrolment and graduation of students suspended from the University for student misconduct reasons | Email
the Student Centre at [email protected] |
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Temporary Enrolment Hold | Temporarily prevents enrolment for students affected by course structure changes. | Contact [email protected]. Your study plan needs to be reviewed before you can enrol in any future subjects. |
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Professional Experience Placement | Professional Experience Placement Requirements not met. | You have failed to provide all your Pre-Placement Documentation to the Professional Placement Unit. |
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Academic Exclusion | Prevents enrolment of students excluded for academic reasons | You have been excluded from a course for unsatisfactory academic performance and you will not be permitted to continue study in this course, nor transfer to a course with the same inherent requirements. This sanction is applied to a specified course and will not prevent you from applying for other courses, other than those with the same inherent requirements. Students who receive notification of conditions or notification of suspension or exclusion from a course have the right to appeal in accordance with the Student Appeals Policy and Appeal of Academic Progression Outcome Procedure. |
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Academic Suspension | Prevents enrolment of students who are suspended for academic reasons | You have been suspended from your course for a period of 12 months for unsatisfactory academic performance. Once this period has passed, you are permitted to continue in your admitted course. This sanction is applied to a specified course and will not prevent you from applying for other courses. Students who receive notification of conditions or notification of suspension or exclusion from a course have the right to appeal in accordance with the Student Appeals Policy and Appeal of Academic Progression Outcome Procedure. |
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Exam - Photographic ID | Failure to present photographic ID at examination. | Contact the Student Centre. |
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GPA Warning | Must pass greater than 50% in each teaching period | You must pass greater than 50% of completed credit points studied in each enrolled teaching period to improve your course GPA above 2.50 or you will be suspended/excluded from your course. |
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Pass core subject | Must pass failed core subject at next attempt. | You must pass the next attempt of the failed core subject or you will be suspended/excluded from your course. |
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Restricted Enrolment | Cannot change enrolment without permission | Contact [email protected] |
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Student Debtor - Exam Admin Fee | Unpaid Examination Administration Fee | Contact the Student Centre to make payment for an examination that has been arranged to sit off-campus. |
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Appendix 3 subject fail | Must pass first attempt of all future year levels listed in Appendix 3. | You must pass your first attempt of all future year levels listed in Appendix 3 or you will be excluded from your course. |
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Return Security Card to Brisbane Campus | Prevents graduation and access to results until Security Card is returned to Brisbane Campus | You must return your Security Card to the Brisbane campus immediately. |
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ATO Tax File Number Mismatch | ATO Tax File Number Mismatch | ATO Tax File Number Mismatch sanction is applied when the student's name, personal details or TFN listed with JCU do not match with records held by the Australian Tax Office. Applicable students are emailed instructions on how to update their personal details with either the ATO or JCU. If not corrected by the required date (28 days after census date), the student will be withdrawn from their enrolment, unless they have made upfront payment, as they cannot defer their fees. |
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Breach of Sponsorship Terms | Breach of Sponsorship Terms | Breach of Sponsorship Terms when payment has not been received from a sponsor. This sanction is ended once JCU receives payment from your registered sponsor. We suggest students contact their sponsors for further information. |
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Cancellation International Student | Cancellation of International Student due to unpaid tuition fees | Contact the Student Centre. |
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Cancelled Commonwealth Assistance | Cancelled Commonwealth Assistance due to Low Completion Rate. | Contact [email protected] |
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Intervention Plan Required | Must comply with Intervention Plan | Contact [email protected] |
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Student Debtor - COVID19 Payment Plan | COVID-19 Payment Plan for Outstanding Fees | You have been sanctioned because you have been approved for a payment plan for outstanding fees due to COVID-19. |
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Student Debtor - Defaulted Debt | Student
Debtor - Defaulted Debt Payment Plan Default. | Make payment via one of the methods available. Debts are cleared the next business day after payment is made. The sanction will be lifted within 24 hours of the debt being cleared in the student system. |
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JCU Brisbane Library - non return items | Non Return Items to JCU Brisbane Library. | You must return your item from the Library to the Brisbane Campus immediately and pay any return fees, fines or charges. |
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Student Debtor - Library | Unpaid Library late return fee, fine or charge. | Make payment at the Library Service Desk. The sanction will be lifted within 48 hours of the fine being cleared in the Library System. |
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Student Debtor - Partner Tuition Fees | Unpaid Student Tuition Fees - Partner Institution | Make payment to your institution via one of the methods available. The sanction will be lifted once the debt is cleared. |
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Student Debtor - School Charge | Unpaid school charge. | Unpaid
debt to a school or College. Make payment via one of the methods available. Debts will be cleared the next business day after payment is made. The sanction will be lifted within 24 hours of the debt being cleared in the student system. |
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Student Debtor - SSA Fee | Unpaid SSA Fees | Unpaid
Student Services and Amenities Fee. Make payment via one of the methods available. Debts will be cleared the next business day after payment is made. The sanction will be lifted within 24 hours of the debt being cleared in the student system. |
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Student Debtor - Student Association | Unpaid Student Association Services Fee (Pre June 2006) | Email [email protected] to find out the amount owing. You will need to make payment before you will be able to enrol in subjects. |
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Student Debtor - Student Loan | Unpaid Student Loan Instalments | Make payment via one of the methods available. Debts will be cleared the next business day after payment is made. The sanction will be lifted within 24 hours of the debt being cleared in the student system. |
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Student Debtor - Tuition Fees | Unpaid Student Tuition Fees | Make payment via one of the methods available. Debts will be cleared the next business day after payment is made. The sanction will be lifted within 24 hours of the debt being cleared in the student system. |
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Student Debtor - Uni Accommodation | Unpaid Accommodation Debt - University Halls of Residence | Make your accommodation payment. If the sanction has not been lifted within 48 hours of making payment please visit the Student Centre with a copy of your receipt. |
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Student Debtor - Written Off Debt | Previous Student Debt Written Off | To
clear the debt you should - Log in to eStudent and make a payment in advance, or - Make payment at the Student Centre front counter (or over the phone). You must email [email protected] with a copy of the receipt of payment, (including your student number in the email). Once the payment has cleared to your student account, the written-off debt will be reversed and the sanction will be lifted. Student Finance are unable to reverse the written-off debt and the WOF sanction until the payment clears to the student account. |
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Tax File Number Pending | Student has submitted Unique Reference Number of TFN request and is required to provide TFN within 28 days of first subject census date. | Provide your TFN within 28 days of first subject census date or your enrolment will be withdrawn. Refer to emails from the Student Finance team. |
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USI Number Mismatch | Unique Student Identifier Mismatch or Not Provided | USI Number Mismatch sanction is if a student is yet to provide their USI Number to JCU or is applied when the student's name, personal details or USI listed with JCU do not match with records held by the USI Registry Office. Applicable students are emailed instructions on how to provide their USI or how to update their personal details with either the USI Registry or JCU. If a USI is not provided by Census Date, the student will be withdrawn from their enrolment as they cannot access Commonwealth Assistance or defer their fees, unless they are enrolled as a Domestic Fee Paying or International Student and have made upfront payment. If the student has a mismatch and has not corrected it by the required date (42 days after census date), the student will be withdrawn from their enrolment, unless they have made upfront payment, as they cannot defer their fees. |
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