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Enrol Online

JCU students are able to enrol in subjects online through eStudent.

eStudent is the portal to your JCU record and allows you to manage your personal details, payments for student contribution amounts and/or tuition fees, as well as your enrolment in subjects. Once you are confident that you have planned your subject selection, login to eStudent using your JCU username and password.

If you have forgotten your JCU username or password, contact Infohelp. If you are not able to complete your enrolment online, you may need to submit a Request to Vary Enrolment form. Please email the Student Enquiry Centre, and they will email you one.

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Plan your study

It is important that you spend time planning your enrolment before going online to enroll. Do not rush this step – we recommend you spend several days thinking about your subject selection before enrolling in your subjects online. Use the following tools to help you plan:

If, after checking the above resources, you still have questions regarding your subject choices or your progression through your course, you will need to contact your faculty office.

The more time you spend planning, the easier enrolling online will be!

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Eligibility to enrol

You should check that you have no sanctions, such as an outstanding debt with the University that will prevent your online enrolment in subjects. You can do this through eStudent by clicking on the link under My Details. If you have a sanction, the online eStudent help documentation has information on types of sanctions and the processes to follow for removing them

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Enrol in your subjects

You can enrol in subjects for the current calendar year, and from November/December for the following year. Keep an eye on your JCU email address for information about enrolment due dates to make sure you don’t incur a late enrolment fee.

You can do this through eStudent. Under Enrol Online in the left hand menu, select Study Plan Details. Once you are ready to start enrolment, click the Enrol in components button.

Your course may require you to choose a single (or double) major. See your Course Enrolment Planner (undergraduate) or JCU Course and Subject Handbook for more information. You may need to choose your major type before selecting your major/s discipline.

Begin enrolling by adding planned subjects to your Potential Enrolments List (your enrolment ‘shopping trolley’).

Once you have added the core subjects for the year, begin adding option and elective subjects. You will need to select the availability (attendance mode, location and study period) for each subject. You can add more subjects to your Potential Enrolments List by repeating this process, or proceed to actually enrol in the subjects you have added to your Potential Enrolments List.

YOUR ENROLMENT IS YOUR RESPONSIBILITY!

When you have completed enrolling in subjects, or make changes to your enrolment, always check Current Enrolment to ensure you have enrolled successfully.

To avoid incurring a late enrolment fee, try and plan ahead to make sure you start enrolling in your subjects before the start of the appropriate study period.

Make sure you keep your personal contact details up to date with JCU throughout your study.

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What if I need help using eStudent?

Check out our easy to use FAQs and Help which includes online tutorials. Links are available on each page of eStudent in the top-right hand corner. The online Help will assist you to navigate eStudent and complete your enrolment successfully.

If you have difficulties enrolling through eStudent contact eStudent Support.

If you are having technical problems, or have forgotten your JCU username and password, contact InfoHelp.

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Check your enrolment

You can check your enrolment and confirm that the details are correct at any time on eStudent through the Enrol Online menu by clicking on the Current Enrolment button. After completing your initial enrolment, you will be able to make further changes, including adding and withdrawing from subjects through eStudent. A small number of students, including those studying abroad, will be unable to manage their enrolment online and will need to contact their Faculty Office (Townsville) or the Student Enquiry Centre (Cairns).

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Subjects with quotas

You can enrol online for 2009 in most subjects with quotas. If you encounter any problems (other than prerequisite requirements for which you can request a waiver online), please contact the School that administers the subject (Townsville) or the Student Enquiry Centre (Cairns) to register your interest in it. We recommend you do this as soon as possible after enrolment begins.

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Requisites

eStudent automatically checks pre-requisites requirements for subjects, which may block your subject enrolment/s. If you are notified that you have not met a pre-requisite requirement when enrolling your Potential Enrolments List, and you feel you meet the requirements, you can apply for a requisite waiver.

If you have other subjects in your Potential Enrolments list, once you have either applied for the requisite waiver, or decided not to enrol in the subject/s, you must go back to that list, remove the subject/s and select the I Want to… Actually enrol in the subjects on my Potential Enrolments List again. To check that you have enrolled successfully, you can visit your Current Enrolment page in eStudent. If you need some more information, or help with this go to the requisite page on the JCU website.

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Subject Availabilities

When you enrol in your subjects you will need to choose the subject availability, this includes location, study period and mode of delivery.

If you can't find a subject you expect to be available, or you feel that you should be able to enrol in a subject and cannot, you will need to contact your Faculty Office (Townsville) or the Student Enquiry Centre (Cairns).

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Do I receive any printouts as confirmation of my enrolment?

No, printouts are not forwarded to you from the university but you can view your current subject enrolment on the Current Enrolment page in the Enrol Online menu of eStudent. You can request to have an official Enrolment Advice emailed to you from the Current Enrolment page. This is the proof of enrolment document that you will need to provide to Centrelink, or to support Tertiary Transport Card applications.

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Further questions?

If you have any further questions, please contact the Student Enquiry Centre

Townsville
Tel: 07 4781 5255

Cairns
Tel: 07 4042 1000

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