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Enrol Online for continuing students

Information and guidance for new JCU students is available on the New Students website. Return to this page for more online enrolment advice once you have started studying.

Once you have planned your subject selection, login to eStudent using your JCU username and password to enrol. If you need help doing this, Enrolment Help Sessions are available.

If you have forgotten your JCU username or password, contact Infohelp. If you are not able to complete your enrolment online, you may need to submit a Request to Re-enrol or a Request to Vary Enrolment form. Please email the Student Enquiry Centre, and they will email you one.

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Plan your study

It is important that you spend time planning your enrolment before going online to enrol. Do not rush this step – we recommend you spend several days thinking about your subject selection before enrolling in your subjects online. You need to jot down the following details for each subject you want to enrol in:

  • the attendance mode – how the subject is delivered e.g. internal, external, block, limited or placement/work experience

  • the study period - when you intend to study

  • the location (campus) – where you will be studying at.

You should also use the following tools to help you plan:

Course Enrolment Planners (undergraduate)

Postgraduate Study Guide

Course and Subject Handbook

Subject lecture timetable for internal mode offerings

Subjects search facility

If, after checking the above resources, you still have questions regarding your subject choices or your progression through your course, you will need to contact your Faculty Office.

The more time you spend planning, the easier enrolling online will be!

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Eligibility to enrol

You should check that you have no sanctions, such as an outstanding debt with the University that will prevent your online enrolment in subjects. You can do this through eStudent by clicking on the link under My Details. If you have a sanction, the online eStudent help documentation has information on types of sanctions and the processes to follow for removing them.

Some sanctions will prevent any enrolment, others will only prevent you from enrolling online, in this case contact your Faculty Office.

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Enrol in your subjects

You can only enrol in subjects for the current calendar year, and from November/December for the following year. Keep an eye on your JCU email address for information about enrolment due dates to avoid a late enrolment fee.

You can enroll in your subjects through eStudent. Under Enrol Online in the left hand menu, select Study Plan Details. Once you are ready to start enrolment, click the Enrol in components button.

Students are required to provide details of the highest level of education completed by your parents or guardians. The Australian Government Department of Education, Employment and Workplace Relations requires this information to be collected for statistical purposes. It will not be used by James Cook University in the assessment of any applications made by you. Please answer for up to two people who, during all (or most) of your school years, were your parents or guardians. If you have more than two, answer for the two you have spent the most time with. You will need to provide this information before you can enroll for 2010.

Your course may require you to choose a single (or double) major. See your Course Enrolment Planner (undergraduate) or JCU Course and Subject Handbook for more information. You may need to choose your major type before selecting your major/s discipline. You should consider your major choice carefully as, once you have chosen them, major types and majors cannot be changed online, and to change them you will need to contact your Faculty Office.

Begin enrolling by adding a planned subjects to your Potential Enrolments List (your enrolment ‘shopping trolley’), then proceed to actually enrol in the subject. We recommend you enrol one subject at a time from your Potential Enrolments List (except for co-requisites). If you have not met requisite requirements of one subject when you ‘actually’ enrol, no other subjects in your Potential Enrolments List will be enrolled.

Once you have enrolled in the core subjects for the year, begin adding option and elective subjects. You will need to select the availability (attendance mode, location and study period) for each subject.

YOUR ENROLMENT IS YOUR RESPONSIBILITY!

When you have finished enrolling in subjects, or making changes to your enrolment, always check Current Enrolment to ensure you have enrolled successfully.

To avoid a late enrolment fee, plan ahead to make sure you start enrolling in your subjects before the start of the due date, and certainly before the start of the appropriate study period.

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What if I need help using eStudent?

Check out our easy to use FAQs and Help which includes online tutorials and demonstrations. Links are available on each page of eStudent in the top-right hand corner. The online Help will help you to navigate eStudent and complete your enrolment successfully.

If you have difficulties enrolling through eStudent contact eStudent Support.

If you are having technical problems, or have forgotten your JCU username and password, contact InfoHelp.

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Check your enrolment

After completing your initial enrolment, you will be able to make further changes, including adding and withdrawing from subjects through eStudent. Every time you make a change to your enrolment you should confirm that the details are correct through the Enrol Online menu by clicking on the Current Enrolment button.

A small number of students will be unable to change their enrolment online. This may be because their course has restrictions on online enrolment or the student has a Restricted Enrolment sanction. If this applies to you, contact your Faculty Office. Once the change has been made you should still check your enrolment details are correct through the Current Enrolment button on eStudent.

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Subjects with quotas

You can enrol online in most subjects with quotas. If you encounter any problems (other than prerequisite requirements for which you can request a waiver online), please contact the School that administers the subject (Townsville) or the Student Enquiry Centre (Cairns) to register your interest in it. We recommend you do this as soon as possible after enrolment begins.

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Requisites

eStudent automatically checks pre-requisites requirements for subjects, which may block your subject enrolment/s. If you are notified that you have not met a pre-requisite requirement when enrolling your Potential Enrolments List, and you feel you meet the requirements, you can apply for a requisite waiver online, or you may choose not to continue with that subject (unless it is a core component of your major or course).

If you have other subjects in your Potential Enrolments list these will not have enrolled, you must go back to that list, remove the problem subject/s and select the I Want to… Actually enrol in the subjects on my Potential Enrolments List again. To check that you have enrolled successfully, always visit your Current Enrolment page in eStudent. If you need some more information, or help with this go to the requisite page on the JCU website.

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Subject Availabilities

When you enrol in your subjects you will need to choose the subject availability, this includes location, study period and mode of delivery. It’s a good idea to jot these details down as you plan your subject selection so that you have them handy when you enrol online.

If you can't find a subject you expect to be available, or you feel that you should be able to enrol in a subject and cannot, you will need to contact your Faculty Office.

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Do I receive any printouts as confirmation of my enrolment?

No, printouts are not forwarded to you from the university but you can view your current subject enrolment on the Current Enrolment page in the Enrol Online menu of eStudent. You can request to have an official Enrolment Advice emailed to you from the Current Enrolment page. This is the proof of enrolment document that you will need to provide to Centrelink, or to support Tertiary Transport Card applications.

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Further questions?

If you have any further questions, please contact the Student Enquiry Centre

Townsville
Tel: 07 4781 5255

Cairns
Tel: 07 4042 1000

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