Current Students Support Student Success Officers
Student Success Officers
- Future Students
- JCU Global Experience
- International Students
- Student experience
- Open Day
- How to apply
- Pathways to university
- Living on Campus
- Courses
- Publications
- Mature students
- Scholarships
- Entry options
- JCU Families
- JCU Heroes Programs
- Aboriginal and Torres Strait Islander in Marine Science
- Elite Athletes
- Defence
- Capability.Co
- AI@JCU
- AALL
-
Current Students
- Current International students
-
Enrolment
- Enrol online
- New students enrol
- Course Enrolment Planners
- Change course (Variation to Study)
- Return to study (Variation to Study)
- Transfer campus (Variation to Study)
- Withdraw from subjects or your course
- Applying for Credit
- Student Centre and Enrolment Team Contacts
- Enrolment Terminology
- JCU Flex FAQs
-
Fees & Financial Support
- Domestic undergraduate subject fees
- Financial support
- Defer your fees
- Pay your fees
- Student Services and Amenities Fee (SSA Fee)
- Postgraduate subject fees
- Commonwealth Prac Payment
- Refunds and withdrawal under special circumstances
- Penalties for unpaid fees and late withdrawals
- Incidental & Administration Fees
- Eligibility Conditions for Commonwealth Assistance
- Unique Student Identifier (USI)
- Class Registration
- Assessment and results
- Support
- Academic Calendars
- Student Life
- Learning Online
- The Learning Centre
- Forms
- Safety
- Student Ambassador Program
- New students
- JCU Orientation
- LearnJCU
- Placements
- EDQS
- Unicare Centre and Unicampus Kids
- Graduation
- Off-Campus Students
- JCU Job Ready
- Safety and Wellbeing
- JCU Prizes
- Professional Experience Placement
- Employability Edge
- Art of Academic Writing
- Art of Academic Editing
- Careers and Employability
- Health, Wellbeing and Belonging
- Career Ready Plan
- Careers at JCU
- Partners and Community
- School Outreach and Widening Participation
- Alumni
- International partnerships
- About JCU
- Reputation and Experience
- Chancellery
- Governance
- Celebrating 50 Years
- Academy
- Indigenous Engagement
- Education Division
- Graduate Research School
- Research Division
- Research and Innovation Services
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- MPE
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Rural Remote and Tropical Health Systems
- Agriculture Technology and Adoption Centre (AgTAC)
- Advanced Analytical Centre
- AMHHEC
- Aquaculture Solutions
- AMHRA
- JCU Digital Wellbeing Group
- ARCSTA
- Lions Marine Research Trust
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- Clinical Psychedelic Research Lab
- Centre for Tropical Biosecurity
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- CMT
- Centre for Disaster Solutions
- CSTFA
- Cyclone Testing Station
- The Centre for Disaster Studies
- Daintree Rainforest Observatory
- Fletcherview
- JCU Eduquarium
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- MARFU
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- Past Course and Subject Handbooks
- Estate
- Work Health and Safety
- Staff
- Discover Nature at JCU
- Cyber Security Hub
- Association of Australian University Secretaries
- Services Division
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- Give to JCU
- Indigenous Legal Needs Project
- Inherent Requirements
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- IT Services
- JCU Webinars
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- Library
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- Marine Geophysics Laboratory
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- Policy
- PAHL
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
- Roderick Centre for Australian Literature and Creative Writing
- Contextual Science for Tropical Coastal Ecosystems
- State of the Tropics
- Strategic Procurement
- Student profiles
- SWIRLnet
- TREAD
- TropEco for Staff and Students
- TUDLab
- VAVS Home
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- JCU Respect
- Pay review
- Research
The Student Success team is here to partner with you throughout your studies at JCU Australia. We offer free, personalised support to undergraduate and postgraduate students, with a focus on your strengths, goals, and practical next steps.
We support students across all study modes; internal, external and multimodal, and meet you where you’re at in your study journey.
Our support can include:
- Working alongside you to stay on track and build confidence in your study progress
- Talking through any challenges you may be experiencing and co-creating practical plans that play to your strengths
- Connecting you with the right specialist services at JCU or in the wider community
- Assisting you to understand JCU processes, policies and administrative requirements related to your study or assessment
There’s no limit on how often you can connect with us. Whether it’s a quick check-in or ongoing support, our team is here and happy to help, and we’d love to hear from you.
Book an appointment
Alicia Payne
Specialty: Science and Veterinary Science Location: Townsville Campus, 32. 121
Tess Fouracre
Specialty: Education Location: Townsville Campus, 134.114
Ebony Allen-Ankins
Specialty: Engineering Location: Townsville Campus, 32. 123
Helen Walls
Specialty: Occupational Therapy, Physiotherapy, Speech Pathology, Exercise Science - Exercise Physiology Location: Townsville Campus, 94. 009
Karlee Bezanson
Specialty: Pharmacy, Biomedical Science & Psychology Location: Townsville Campus, 94. 019
Matt Kennedy
Specialty: Business, Law, Governance and IT Location: Cairns Campus, A1. 227
Natalie O'Neill
Specialty: Nursing & Midwifery Location: Cairns Campus, A2. 119
Tara Latter
Specialty: Arts and Social Work Location: Townsville Campus, 134.013
Lily Glendenning
Specialty: Business, Law and Governance Location: Townsville Campus, 27, Level 1 *Phone for access.
Kirby Brennan
Speciality: Arts and Social Work Location: Townsville Campus, 4.124
Jackson McNee
Specialty: Nursing and Midwifery Location: Townsville Campus, 25.109
Ioana Bowden
Specialty: College of Health Sciences, College of Science and Engineering & College of Medicine and Dentistry Location: Townsville Campus, 43. 117
Anita Suleman
Specialty: Graduate Research School, College of Arts, Society, and Education, and the College of Business, Law and Governance. Location: Cairns Campus, A4. 137
To find out about our Success Officers, select the discipline area you are studying below. To contact the relevant staff member for you go to the Book an Appointment drop down above.