
Current Students Enrolment eStudent Online Help Contact Details
Contact Details
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Contact details
My Addresses
Up to five different address types may be recorded in eStudent, but only one may be nominated as your preferred mailing address:
Postal: Postal address for the current teaching period.
Semester Residential: Residential address during semester.
Home Residential: Your permanent home address.
Emergency Contact: Address of your next of kin.
Graduation Address: Address used for graduation communications.
NOTE: All JCU hardcopy correspondence is sent to your nominated preferred mailing address.
Add new address:
Australian addresses MUST include Suburb/Town, State and Postcode details. You MUST match your postcode to your suburb (e.g. Suburb: Annandale; Postcode: 4814).
Addresses OUTSIDE Australia must ONLY be entered in Address lines 1, 2 & 3.
Click Add New button
Select available Address Type from the dropdown list
Note: If adding a Temporary Preferred Address Type, Start and End Dates must be recorded. Use calendar icons or enter date directly into fields.
Enter new address details into the required fields
Click Save button
Change address details:
Click Edit button
Enter updated address details into the required fields
Click Save button
You can also easily copy an address to one or more address types by selecting the appropriate box/s before saving.
Copy a current address:
Click Copy button
Check the box/s of the address/s you wish to copy
Click Copy button
Success confirmation screen will display
Selecting preferred mailing address:
Click Make preferred button
Selected address is now your preferred mailing address and is identified in the address table below.
Note: If adding a new address (except in the case of Temporary Preferred Address Types) you are given the option to select I want to make this my Preferred Mailing address.
My Phone Numbers
You can provide up to five different types of telephone contact numbers .
These are:
Permanent home phone
Semester home phone
Mobile phone
Fax number
Work phone
Change phone number details:
Click on Add New, Edit or Delete button/s as required
Add or modify your phone details as required
Click on Save
Note: You can add a comment for a phone number if required.
My Email Addresses
JCU staff use the JCU email network to communicate with you. It is important that you access your emails on a regular basis - at least once a week.
JCU communicates only through @my.jcu.edu.au email addresses. If you choose to use your personal email address, it is important that you forward your JCU email to this address and keep it current.
If you choose to correspond with JCU by email, you MUST do so from your @my.jcu.edu.au email account to prove your identity.
Change personal email address details:
Click on Add New or Delete button
The email type automatically defaults to Personal Email
Enter your personal email address, select whether the current status of your email is active or inactive and add a comment, if necessary
Click on Save
My Emergency Contact
You can add and change details for your emergency contact person in eStudent. It is a requirement of JCU that these details are up-to-date.
To change emergency contact details, click Edit button
Enter the appropriate details into the required fields
Click on Save
For more help:
Student Centre - Cairns or Townsville
JCU Singapore
JCU Brisbane
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