Viewing Your Account Details

Viewing your account details

You can view current fee transactions on your JCU account via eStudent by going to My Finances and selecting Account Details.

Important Note: Commonwealth Supported students who defer their fees to HECS-HELP, FEE-HELP or SA-HELP will not be able to view their deferred debt details after subject census dates. You can view your Commonwealth Assistance Notice detailing amounts deferred to HECS-HELP, FEE-HELP or SA-HELP within 28 days of the relevant subject census date from the My Documents tab in eStudent.

eStudent shows your current debts to the university. You may also view up to 30 days of previous transactions made on your account by requesting a Fee Statement/Tax Invoice.

Below is an example of what you will see if you have current debts with JCU:

Example of current debts including Non-Deferrable Transactions and Deferrable Transactions.

To get your Fee Statement/Tax Invoice emailed to you, click on Email my Fee Statement/Tax Invoice for the last 30 days button

Screenshot showing Email my Fee Statement/Tax Invoice for the last 30 days

This will generate a statement of the last 30 days activity on your account which will be emailed to you.

An example of a Fee Statement:

Screenshot showing an example Fee Statement and Tax Invoice.Paying your fees

Learn more about paying your fees.

For more help:

Student Centre - Cairns or Townsville
JCU Singapore
JCU Brisbane
AskUs - 24/7 online enquiry system