Current Students Fees & Financial Support Commonwealth Assistance Notices (CANs)
Commonwealth Assistance Notices (CANs)
- Aboriginals and Torres Strait Islanders in Marine Science
- Courses
- Future Students
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Current Students
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Enrolment
- Enrol online
- New students enrol
- Course Enrolment Planners
- Change course (Variation to Study)
- Return to study (Variation to Study)
- Transfer campus (Variation to Study)
- Withdraw from subjects or your course
- Applying for Credit
- Student Centre and Enrolment Team Contacts
- Enrolment Terminology
- Class Registration
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Fees & Financial Support
- Domestic undergraduate subject fees
- Financial support
- Defer your fees
- Pay your fees
- Student Services and Amenities Fee (SSA Fee)
- Postgraduate subject fees
- Refunds and withdrawal under special circumstances
- Penalties for unpaid fees and late withdrawals
- Incidental & Administration Fees
- Eligibility Conditions for Commonwealth Assistance
- Unique Student Identifier (USI)
- Assessment and results
- Support
- Academic Calendars
- Student Life
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The Learning Centre
- Taking Online Exams
- Services Available
- Getting Started
- Peer Assisted Study Sessions
- Assignments
- Academic Integrity
- Develop Your English
- Maths and Statistics
- Exams
- Short Courses and Workshops
- Downloads and Module Booklets
- Bookings (Peer Advisor)
- Learning in a Virtual Environment
- Learning Online
- Orientation for Intensive Courses
- Forms
- Safety
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Enrolment
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- Partners and Community
- About JCU
- Reputation and Experience
- Celebrating 50 Years
- Academy
- ALTAR
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre
- Living on Campus
- Advanced Prawn Breeding Research Hub
- Advanced Analytical Centre
- Applying to JCU
- Alumni
- AMHHEC
- JCU Aquaculture Solutions
- AusAsian Mental Health Research Group
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- Australian/NZ Students
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- UAV
- VAVS Home
- Work Health and Safety
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
Each study period and trimester, JCU will provide you with a Commonwealth Assistance Notice (CAN). This notice details any payments you have made and your HELP debt balance for that study period or trimester.
Your CAN is issued for each study period and trimester you are enrolled in and can be accessed by Commonwealth supported students within 28 days of each census date.
Login to eStudent, select the My Documents tab and select Search. Leave the following fields blank before selecting Search Document Name and Study Package.
If you are unable to access your CAN online, please contact the JCU Student Centre.
JCU will email all students as a courtesy notice only. You don't need to do anything except check that it is correct.
If you believe it is incorrect, you will have 14 days from when your CAN was issued to notify us by emailing studentfinance@jcu.edu.au.
No. Your CAN will only show the current study period or trimester, and only your study load at JCU, not your entire HELP debt. For a complete statement of your accumulated HELP debt, contact the Australian Tax Office.