JCU Contact Information Student Centre
The Student Centre is your number one point of contact. Our staff will provide advice on your enrolment, subjects, fees, support services, scholarships, exams and even directions!
Basically, we are your help line. If we can't answer your question, we will point you in the right direction. Our services include:
Applying to JCU
Subject and course advice
Credit for previous study
Fee and financial support
Assessment, grades, results
Student ID cards
Townsville locationEducation Central, Bld.134 (near the Student Mall). Find us on the Campus Maps.
Cairns locationChancellery, Bld A1, Ground floor. Find us on the Campus Maps.
9am– 5pm Monday to Friday (note: we open at 10.30am on Wednesdays).
Phone Townsville: 07 4781 5255 or freecall (within Australia) 1800 246 446.
Cairns: 07 4232 1000 or freecall (within Australia) 1800 246 446.
For general enquiries, email firstname.lastname@example.org. If you have a discipline-specific question, contact your Divisional Enrolment Team.
If you have a question, check out AskUs – it’s a 24/7 online enquiry database with more than 1,000 commonly asked questions.
The system has information on enrolments, applying to JCU, fees, scholarships, social events, calendars – everything!